Linda Lawson

Managed all reimbursement details necessary for all patients receiving professionally administered medications

Enroll patients with Genentech Access Solutions and Regenron for Eylea benefit investigation with current insurance.

Developed a strong understanding of insurance criteria regarding professionally administered medication.

Requested and maintained active authorizations as needed

Enrolled patients in copay assistance programs as needed.

Developed understanding of criteria involved with all copay foundations

Identified & enrolled patients that qualified for Free Drug Programs available within the Pharmetucial companies.

Maintained accurate treatment details for Physicians and clinical staff that was practiced on a daily basis

Educated clinical staff on treatment guidelines regarding covered diagnosis and specific insurance guidelines

Demonstrate strong leadership skills to Medical Professionals, administration and all other employees

• Acted as liason with vendors to assure Levi quality standards are maintained
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Created and maintained several databases to track statistical data.
• Reported approved and rejected merchandise logs to management and vendors

• Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
• Communicated with clients and customers to gather, provide and share updated information on products and services.