LINDA LEE
La Mirada,CA
Summary
Skilled Sales Manager and Business Development leader offering 3 years of experience in leading operations and enhancing revenue. Bringing expertise in client acquisition and contract negotiation, along with excellent interpersonal communication, relationship-building and team leadership abilities. Results-driven and proactive with demonstrated record of accomplishment in meeting and exceeding sales and revenue objectives.
Overview
3
3
years of professional experience
Work History
Business Development Manager
Leaders Cosmetics USA Inc
06.2023 - Current
- Lead strategic planning and sales initiatives, prioritizing resources and focus, assessing progress toward growth objectives
- Identify opportunities in target markets and demographic groups
- Sales prospecting initiating contact with and engaging with qualified leads including category managers and buyers
- Sales management, inside sales nurturing house accounts for increased revenue, and outside sales pitching, following up and successfully closing new accounts
- Designing GTM strategy for new products with merchandising and marketing plan, sales and distribution strategy
- Omnichannel sales and marketing via digital storefront, mobile app, and 3P platforms for seamless customer interaction with the brand across platforms for enhanced quality of overall CX
- Manage B2B omnichannel sales and personalized customer service with transparency and flexibility, building and fostering supplier-buyer relationships
- Planning and executing digital marketing and sales promotional campaigns for 36% YoY growth.
- Increase client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
- Delivered compelling sales presentations to prospective clients, highlighting the unique value proposition of our products.
- Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
- Conduct comprehensive market research and analysis to identify emerging trends, potential areas of expansion, and growth opportunities.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Generate new business with marketing initiatives and strategic plans.
- Facilitate regular communication with clients to ensure their needs are met, fostering long-lasting relationships built on trust and mutual respect.
- Enhance the company's profitability by identifying and eliminating inefficiencies in existing business processes.
- Consistently meet or exceed monthly quotas through diligent prospecting efforts, relentless follow-up activities, and expert negotiation skills.
- Spearhead initiatives aimed at improving customer retention rates
- Deliver compelling sales presentations to prospective clients, highlighting the unique value proposition of our products and services.
Sales Account Manager
Kimnori USA Inc
06.2021 - 06.2023
- Contribute to gaining market share by increasing annual sales revenue from $15M in 2021 to $27M in 2022 with forecasted growth to $80M in 2023.
- Strengthened export sales from $0 to $3M in Latin America, the UK, Canada, and the Middle East.
- Managed national retailer key accounts including Costco, Sprouts Farmers Market, Lidl, and Grocery Outlet.
- Interfaced with high-level key decision-makers within Costco's corporate headquarters and regional buyers.
- Engaged in negotiations for pricing, merchandising, and in-store product placement.
- Onboarded with key national distributors to establish distribution channels in niche markets including natural grocery.
- Actively pursued new business through outside sales, pursuing customer prospects, market research, and competitive analysis.
- Nurtured existing accounts by building strategic relationships with the customer, ensuring high satisfaction and advising long-term growth strategies.
- Coordinated with the company's teams on new product development, CPG certification, packaging and merchandising, and marketing.
- Managed portfolio of 20 accounts totaling $30M in sales.
- Developed competitive comparison tables of brand pricing, ratings, category and product performance to use for account sales calls.
- Handled highest volume account in the US territory, generating more than $20M in revenue.
- Contacted 50 new and existing customers to discuss new products and services.
- Monitored suppliers to ensure effective services were provided within company budget limits.
- Provided trade show event planning and support for regional and international events.
- Managed B2B overseas sourcing, domestic procurement, and supplier relationships.
- Streamlined supply chain visibility, fulfillment, and logistics-oriented supply strategies to increase profit margins.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Implemented effective sales strategies to expand market share within the assigned territory.
- Collaborated with cross-functional teams to ensure seamless delivery of products and services.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Negotiated contracts with favorable terms for both the company and clients, driving mutual success.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Attended industry conferences and events, establishing valuable networking connections for potential partnerships.
- Analyzed market trends to identify potential areas of growth within the industry landscape.
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention and support.
- Coordinated with internal stakeholders to develop customized solutions that addressed unique customer needs.
- Consistently exceeded quotas by leveraging an extensive network of contacts within target industries.
- Enhanced brand visibility through strategic participation in marketing campaigns and promotional initiatives.
- Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
- Streamlined internal processes for improved efficiency, allowing more time spent on building client relationships.
- Created comprehensive sales reports that informed executive decision making.
- Participated in ongoing professional development activities to stay current on industry trends and best practices.
- Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of products and services.
- Created proposals for new and repeat customer business transactions.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Forecasted sales and established processes to achieve sales objectives and related metrics.
- Anticipated clients' needs by staying in touch on regular basis.
- Contacted regular and prospective customers to explain product features and solicit orders.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Built client relationships by acting as liaison between customer service and sales teams.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Oversaw sales forecasting, goal setting and performance reporting for all accounts.
- Trained peers and management team on internal system supports and implementation plans.
- Monitored market activity and quoted pricing to maintain healthy profit margins.
- Negotiated prices, terms of sale and vendor agreements.
- Developed compelling presentation decks to gain approval for ideas and communicate results.
- Drove sales by developing multi-million dollar contract sales.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Aligned company goals with customer outcomes for increased satisfaction.
- Communicated product quality and market comparisons by creating sales presentations.
- Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Prepared sales presentations for clients showing success and credibility of products.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Achieved sales goals and targets by cultivating and securing new customer relationships.
- Exhibited at industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Increased brand awareness by conducting product demonstrations and engaging with customers.
Education
Master's in Theology -
Fuller Seminary
Pasadena, CA06.2009
Master's Program in Education -
UCLA
Los Angeles, CA01.2002
Bachelor's in English -
UCLA
Los Angeles, CA06.1997
Skills
- B2B
- Negotiation
- Sales Management (3 years)
- Market Research
- Korean
- Food industry
- Revenue development
- Campaign Management
- New Business Development
- Prospect targeting
- Sales expertise
- Market Trend Analysis
- Bid request management
Languages
English
Native or Bilingual
Korean
Native or Bilingual
Timeline
Business Development Manager
Leaders Cosmetics USA Inc
06.2023 - Current
Sales Account Manager
Kimnori USA Inc
06.2021 - 06.2023
Master's in Theology -
Fuller Seminary
Master's Program in Education -
UCLA
Bachelor's in English -
UCLA
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