Linda Lee
Customer Service Manager
Lakewood,WA
Summary
Adept at ensuring passenger safety and satisfaction, my tenure at Envoy America honed my defensive driving and empathetic communication. Leveraging GPS technology and proactive situational analysis, I maintained a flawless driving record, exemplifying my commitment to safety and customer relationship management.
Overview
24
24
year of professional experience
Work History
NEMT Companion
Envoy America
Tacoma, WA
04.2024 - Current
- Verified passenger information before pick-up or drop-off.
- Arranged to pick up customers.
- Provided excellent service and attention to customers face-to-face or through phone conversations.
- Identified the needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
Education
Some College (No Degree) - Law And Finance
Washington Association of Reltors
Bellevue, WASkills
- Empathetic Understanding
- Basic First Aid Proficiency
- Prompt Attendance
- Customer Relationship Management
- Safety Procedure Implementation
- Strategic Problem Solving
References
References available upon request.
Timeline
NEMT Companion
Envoy America
04.2024 - Current
Some College (No Degree) - Law And Finance
Washington Association of Reltors
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