Linda Lemons
Bakersfield,CA
Summary
Strong and dependable worker with excellent problem-solving skills and never stops working on the improvement of abilities in the workplace. Over a decade worth of experience working professionally with customers as well as working as a vital and productive team members. Results-driven candidate with successful track record of providing administrative support in busy office environments. Adept at handling multiple projects and prioritizing tasks. Professionally assisting others any way possible is a priority.
Overview
16
16
years of professional experience
Work History
Office Associate
Kern Community College District
Bakersfield, US
03.2023 - Current
- Worked in the Bakersfield College Nursing and Allied Health office
- Worked hard and always strived to learn and do as much as possible to help others
- Assisted potential nursing students in learning about the programs Bakersfield College offers so that the potential students had no questions later on throughout the application process
- Handled confidential student files
- Reorganize the documents within the files according to the dean's preferences
- Called approximately 8 current students as well as potential nursing students a day to inform them of required documentation as well as informing them on how to upload the documentation online correctly
- Worked professionally and proficiently with all coworkers and faculty within Bakersfield College
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information approximately 14 calls a day
Sales Associate
Ashley Homestore
Bakersfield
02.2018 - 01.2019
- The main part of this job was working one-on-one with customers developing professional relationships throughout the entire process of ordering of their furniture
- Filled out documents necessary to complete the process all the way to completing the financial payments
- Contacted approximately 20 potential customers via phone in order to notify them of upcoming specials daily
- Ensuring paperwork was done in a professional manor
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
JC Penney
Bakersfield
07.2016 - 01.2019
- Provided professional and courteous customer service to guests needing help shopping or purchasing their items
- Assisted with their line of credit applications
- Was entrusted with manager's keys to registers in order to get cash out for other cashiers in need of change after only four months of employment
- Assisted in stocking and organizing of merchandise
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Solved customer challenges by offering relevant products and services.
- Answered customer questions about sizing, accessories, and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Department Manager
Wal-Mart
Bakersfield
10.2008 - 04.2014
- Was in control of ordering of supplies and merchandise for several departments
- Mediated disputes amongst associates in selected departments
- Calculated sales of products from previous years to estimate potential sales for specific days in order to figure out how much to order
- Perishable items
- Worked with vendors daily about merchandising items
- Helped enforce safety protocols
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Defined clear targets and objectives and communicated to other team members.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
Associate of Arts - Journalism
Bakersfield College
Bakersfield, CA12-2025
Certificate of Achievement - Photography
Bakersfield College
Bakersfield, CA12.2025
Skills
- Excellent customer service
- Problem solving skills
- Management skills
- Hard working
- Motivated
- Attention to detail
- Quick to learn
- Phone etiquette
- Clerical experience
- Team player
- Communication
- Computer Skills
- Front Desk
- Proofreading
Personal Information
Authorized To Work: US
Timeline
Office Associate
Kern Community College District
03.2023 - Current
Sales Associate
Ashley Homestore
02.2018 - 01.2019
Sales Associate
JC Penney
07.2016 - 01.2019
Department Manager
Wal-Mart
10.2008 - 04.2014
Certificate of Achievement - Photography
Bakersfield College
Associate of Arts - Journalism
Bakersfield College