Linda Leon
Lauderdale Lakes,FL
Summary
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
7
7
years of professional experience
Work History
Housekeeper
Rennaisance Marriot Hotel Downtown
Florida, FL
01.2022 - 01.2024
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Changed bed linens and towels, tidied up rooms.
Kitchen Cook
McDonald's
Fort Lauderdale, FL
12.2022 - 11.2023
- Stocked kitchen with supplies such as food ingredients and cooking utensils.
- Kept up-to-date with new cooking techniques, recipes and industry trends.
- Adhered to sanitation regulations when cleaning kitchen surfaces, utensils and equipment.
- Followed health and safety standards when handling food items.
Customer Service Representative
Walmart
Chili
01.2017 - 10.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Conducted regular follow-up calls with customers after resolving their issues.
- Developed positive relationships with customers through friendly interactions.
Skills
- Residential Cleaning
- Safe cleaning with chemicals
- Restroom detailing
- Laundry Management
- Sanitization techniques
- In-store support
- Active Listening
- Critical Thinking
Timeline
Kitchen Cook
McDonald's
12.2022 - 11.2023
Housekeeper
Rennaisance Marriot Hotel Downtown
01.2022 - 01.2024
Customer Service Representative
Walmart
01.2017 - 10.2021
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