Linda Lopez
Mount Olive,NC
Summary
Take charge professional delivering executive support and team leadership to business operations. Dependable and detail oriented to manage multiple tasks and priorities. Broad experience including but not limited to office management, accounting, accounts receivable, invoicing, dispatching, database management, contract management, and extensive experience in customer relations.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Owner/Operator
Super Ego Holding LLC
Schaumburg, IL
02.2024 - Current
- The ability to self dispatch, early deliveries, loading and unloading cargo as needed, compliance with FMCSA regulations, contract negotiations, route planning, effective communication, positive customer service and open communication with dispatch and other departments as necessary to perform my daily tasks.
Lead Teacher
New Independence Academy
Goldsboro, NC
09.2023 - 01.2024
- Maintain classroom of 12 (or more, as needed), ranging in ages from 5-11 and different disabilities, specifically related to Autism
- Organized field trips or extra-curricular activities for students under appropriate supervisions
- Facilitated meetings with parents and guardians in order to discuss student progress
- Integrated technology into daily lessons to enhance student engagement
- Provided instructional guidance and mentorship to other staff in the areas of lesson planning, instructional materials and assessments.
Driver/Transportation
Werner Enterprises
Omaha, NE
05.2021 - 10.2022
- Lower 48 state driver, conducted pre trip checks daily, provided excellent customer service by responding promptly to customer inquiries and concerns, assisted with loading and unloading as needed, ensured compliance under DOT and FMCSA guidelines.
Income Maintenance Caseworker II
Johnston County
Smithfield, NC
03.2020 - 03.2021
- Determining eligibility of clients to receive assistance through the department of social services and managing case eligibility
- Duties included intake, processing, and review functions
- Including but not limited to interviewing clients to obtain accurate information, completing initial application, verification of information obtained, determine eligibility and complete scheduled reviews
- Manage multiple projects simultaneously while adhering to state guidelines
- Worked with hospital staff on various levels to provide Medicaid, Medicare, and mandated insurance to clients.
- Setting up transportation for client needs, data verifications, electronic file maintenance, and verification.
Bilingual Retail Banker II
Woodforest National Bank
Mount Olive, NC
03.2019 - 03.2020
- Processed new accounts including checking, savings, certificates of deposits, and IRA's
- Monitoring suspicious activity within the branch premises safety of staff members
- Maintained up to date knowledge of bank policies and procedures in order to effectively respond to customer concerns
- Tracked sales goals set by the branch manager and implemented plans accordingly.
Education
Bachelor's - Health Administration
University of Phoenix-Online Campus
Phoenix, AZ09-2026
Bachelor's degree in Multi media / web design -
AIU Online
Baltimore, MD07.2010
Associate's degree in Art Education -
Art instruction schools
Minnesota, Remote03.2001
Skills
- Retail (10 years)
- Sales (5 years)
- Data Entry (2 years)
- Computer Skills (4 years)
- Training (3 years)
- Customer Service (10 years)
- Time Management (2 years)
- Human Resources (2 years)
- Banking (6 years)
- Employee Orientation (3 years)
- Office Management (4 years)
- Case Management (2 years)
- Interviewing (3 years)
- Management
- Recruiting
- Microsoft Powerpoint
- Human Resources Management
- Financial services (6 years)
- Interpretation
- Typing
- Databases
- Computer hardware
- Salesforce
- CRM software
- Multi-line phone systems (6 years)
- Documentation review (4 years)
- Customer support
- Google Suite
- Project management
- Analysis skills
- Talent acquisition
- Supervising experience (5 years)
- Disaster recovery (1 year)
- Financial concepts
- Data collection
- Employee relations
- Change management
- Technical support
- Translation (10 years)
- Interpretation (10 years)
- Contract management
- Medicaid
- Multilingual (10 years)
- SharePoint
- Bookkeeping
- Windows
- Human resources
- Microsoft Access (10 years)
- Bilingual
- Resident's rights
- Benefits administration
- Leadership
- Marketing
- Microsoft Excel (10 years)
- Organizational Skills (10 years)
- Continuous improvement
- Epic
- ATS
- Research
- Conflict management
- Presentation skills
- Mac OS
- Medical terminology
- Driving (2 years)
- ADP
- Negotiation
- Cash flow analysis
- B2B
- Social media management
- Inside sales
- Telemarketing
- Google Ads
- Performance management
- Strategic planning
- Dispatching (2 years)
- Medical records (2 years)
- Appointment scheduling (2 years)
- Expert
- Microsoft Office
- Kronos
- Teller Plus
- Ultipro
- Internet Explorer/ Chrome
- NCFAST
- Various state sites
- Commercial driving
Certification
- Professional In Human Resources
- CDL A
Affiliations
- Website creator
- event promotions
- hiring/HR assistance
- teacher(as needed)
Timeline
Owner/Operator
Super Ego Holding LLC
02.2024 - Current
Lead Teacher
New Independence Academy
09.2023 - 01.2024
Driver/Transportation
Werner Enterprises
05.2021 - 10.2022
Income Maintenance Caseworker II
Johnston County
03.2020 - 03.2021
Bilingual Retail Banker II
Woodforest National Bank
03.2019 - 03.2020
- Professional In Human Resources
- CDL A
Bachelor's - Health Administration
University of Phoenix-Online Campus
Bachelor's degree in Multi media / web design -
AIU Online
Associate's degree in Art Education -
Art instruction schools
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