Linda Lopez
San Juan,Texas
Summary
To ensure a position that will enable me to utilize my skills attained from previous employment, education, and training. I am willing to display a positive outlook on all aspects with co-workers, benefiting all areas. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
14
14
years of professional experience
Work History
Customer Service Representative
Maximus
Pharr, Texas
11.2024 - 12.2024
- Job role: Postal Service Health Benefits open season customer service representative for retired postal workers during the open enrollment for health benefits.
- Provided retired postal workers with information about plan benefits and eligibility determinations.
- Responded promptly to inquiries regarding their benefits coverage, or eligibility status.
- Assisted customers with email and/or mailing address changes through Amazon Workspace.
- If the customer met the qualifications, I would assist with the enrollment process during the open enrollment period.
Primary Computer Lab Manager
Dr. Thomas Esparza Elementary
Edinburg, TX
02.2022 - 04.2024
- Maintain and ensure the effective use of the open access lab
- Work with the campus technology contact in scheduling the lab and assisting teachers in conducting computer training for class projects in the lab
- Maintain hardware, install software while keeping the lab and equipment clean for teachers and students’ utilization of the open access lab
- Other responsibilities include keeping staff informed of the lab schedule
- Printing class or student individual reports for the administrator and teacher
- Assisting staff with technology issues and or connecting computers, active panels, projectors
- In addition to assisting with technology, I was also responsible for issuing devices to students and staff and create a google spread sheet for device issued inventory for the technology contact on campus
- I was also instructed to host small tutoring groups throughout the school year with grades levels 2nd through 5th grade with Reading and Math lessons
- Other duties include covering classes for teachers.
Instructional Aide kindergarten
Dr. Thomas Esparza Elementary
05.2015 - 02.2022
- Assist the classroom teacher with virtual learning through Google classroom and with in-person learning
- I engage in and complete tasks that are assigned for me to do through the instructional day
- I distribute and collect instructional materials as well
- I perform clerical tasks such as: typing and duplicating materials, requisitions, reports, forms, assessments, and instructional material
- I incorporate teaching with reading to students, listen to students and participate in other forms of oral communication with students that is cohesive to groups/learning centers
- I help students master instructional materials assigned by the teacher.
Customer Service Rep/Cashier
Matt’s Cash and Carry
02.2013 - 05.2014
- Attended to customer’s needs as per questions on products and or materials
- Took care of purchases from the customers at the register
- Other duties included paperwork regarding receipts, checks, and order forms
- I assisted in restocking and maintaining inventory.
Assistant Manager/Clerk for Cafeteria
IDEA Public Schools (Donna Campus); Child Nutrition Program
02.2011 - 05.2012
- Assist with student lunch accounts and making lunch/breakfast rosters
- Make sure teachers follow breakfast and lunch regulations toward child nutrition protocol
- Handled inventory, ordered produce, helped with maintaining a clean kitchen and restocking the freezer
- Basic filing, updating sanitation rules, checking, or responding to emails.
Education
Associate in visual/fine arts -
South Texas College
Bachelor of Fine Arts- Arts Cum Laude -
University of Texas Rio Grande Valley
Texas Teachers; Teachers of Tomorrow -
Alternative Certification Program
Skills
- Lab Testing
- Computer Training
- Student Assessment
- Group And Individual Instruction
- Computer Hardware Troubleshooting
- Computer Operations Management
- Computer Lab Supervision
- Customer Service
- Effective Communication
- Instructional Practices
- Troubleshooting Skills
- Hardware And Software Updates
- Attention To Detail
Languages
English and English
Languages
Spanish
Limited
Timeline
Customer Service Representative
Maximus
11.2024 - 12.2024
Primary Computer Lab Manager
Dr. Thomas Esparza Elementary
02.2022 - 04.2024
Instructional Aide kindergarten
Dr. Thomas Esparza Elementary
05.2015 - 02.2022
Customer Service Rep/Cashier
Matt’s Cash and Carry
02.2013 - 05.2014
Assistant Manager/Clerk for Cafeteria
IDEA Public Schools (Donna Campus); Child Nutrition Program
02.2011 - 05.2012
Associate in visual/fine arts -
South Texas College
Bachelor of Fine Arts- Arts Cum Laude -
University of Texas Rio Grande Valley
Texas Teachers; Teachers of Tomorrow -
Alternative Certification Program
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