Linda Lucier
Crossville,TN
Summary
Accomplished professional with expertise in customer service and cash handling, honed at Michigan National Bank. Excelled in delivering mail efficiently at USPS, optimizing routes for timely service. Recognized for training new staff and enhancing client satisfaction. Adept at building strong relationships and promoting products, achieving a 95% customer satisfaction rate.
Overview
39
39
years of professional experience
Work History
Letter Carrier
U.S. Postal Service, USPS
04.1986 - 05.2016
- Delivered mail efficiently to designated routes, ensuring timely service.
- Sorted and organized mail for optimal delivery flow and accuracy.
- Operated postal delivery vehicles in compliance with safety regulations.
- Assisted customers with inquiries and provided outstanding service.
Bank Teller/Head Bank Teller
Michigan National Bank
Southfield, MI
05.1979 - 11.1984
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Assisted customers with account inquiries, providing tailored solutions to enhance satisfaction.
- Maintained cash drawer accuracy, reconciling discrepancies promptly and effectively.
- Trained new staff on operational procedures and customer service best practices to ensure team efficiency.
- Developed strong relationships with clients, promoting bank products that met their financial needs.
Sales Associate
J.L. Hudson Co.
Novi, MI
01.1977 - 12.1978
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained up-to-date knowledge of product features and promotions to drive sales.
- Processed transactions accurately, ensuring efficient checkout operations.
- Trained new hires on customer service protocols and store policies to ensure consistency.
Education
High School Diploma - English, Math
Cody High School
Detroit, MI06.1977
Skills
Mail delivery
Route optimization
Customer service
Cash handling
Cooking
Cleaning
Caring for elderly parents
Timeline
Letter Carrier
U.S. Postal Service, USPS
04.1986 - 05.2016
Bank Teller/Head Bank Teller
Michigan National Bank
05.1979 - 11.1984
Sales Associate
J.L. Hudson Co.
01.1977 - 12.1978
High School Diploma - English, Math
Cody High School