Linda Maldonado

Offer comprehensive HR expertise providing tailored solutions to diverse clients across various industries.

Oversaw regional HR strategy and operations across four districts including Miami, Orlando, Atlanta, and Cary, supporting approximately 1,500 employees within complex multi-unit hospitality and entertainment operations.

• Developed and executed regional HR strategies aligned with organizational goals, operational performance, and workforce needs.
• Partnered closely with VPs, DOs, GMs, and department leaders to provide strategic HR guidance and operational support.
• Led employee relations matters, workplace investigations, and conflict resolution initiatives involving harassment, discrimination, theft, policy violations, and other sensitive personnel matters.
• Collaborated with legal counsel to ensure compliance with employment laws while mitigating organizational risk.
• Conducted and documented investigations with professionalism, discretion, and attention to detail, presenting findings and recommendations to senior leadership.
• Directed performance management processes including coaching, disciplinary actions, corrective action plans, grievances, and employee development initiatives.
• Provided leadership guidance on best practices related to onboarding, performance management, employee engagement, and terminations.
• Ensured compliance with company policies, labor regulations, and procedures across multiple jurisdictions.
• Implemented training and development programs designed to enhance leadership capability, employee performance, and service standards.
• Supported organizational growth initiatives by helping develop operational structures, workforce planning strategies, and process improvements to increase efficiency.
• Identified opportunities to improve HR programs, employee experience, and operational processes through proactive problem-solving and strategic planning.
• Played a key role in fostering a positive, compliant, and high-performing workplace culture across geographically dispersed teams.
• Assisted in the successful launch and operational activation of the Orlando district, supporting recruiting, onboarding, orientation, training, and workforce readiness initiatives.

Directed HR operations and strategic people initiatives for a hotel management organization operating four properties across South and Central Florida, supporting a workforce of 300+ employees.

• Partnered with executive leadership to provide guidance on talent acquisition, employee relations, performance management, compliance, and workplace culture initiatives.
• Developed and implemented onboarding, training, and employee development programs to support operational success and workforce engagement.
• Created SOPs, training materials, and workflow documentation to improve operational consistency and efficiency across multiple properties.
• Analyzed hiring trends, turnover metrics, and workforce data to identify operational challenges and recommend strategic HR solutions.
• Managed employee relations matters including investigations, conflict resolution, disciplinary actions, grievances, and terminations.
• Conducted workplace investigations while implementing appropriate corrective actions and resolutions.
• Ensured compliance with federal, state, and local employment laws, company policies, and HR best practices.
• Oversaw HR processes related to leave administration, unemployment claims, workers’ compensation, and compliance audits.
• Collaborated with department leaders to support succession planning, workforce development, and organizational effectiveness initiatives.
• Led employee engagement initiatives focused on improving morale, retention, and overall employee experience across multiple locations.

Successfully managed a full spectrum of HR operations for Domino’s Pizza Regional Corporate Office in South Florida with oversight of 58 locations and approximately 1,200 employees.

• Partnered with operational leadership to support workforce planning, employee relations, performance management, and organizational effectiveness initiatives across multiple locations.
• Conducted interviews and evaluated prospective management candidates, presenting top recommendations to executive leadership for final hiring decisions.
• Led onboarding and orientation initiatives designed to create a positive employee experience and support successful workforce integration.
• Contributed to increased operational performance through development and implementation of performance management processes including coaching, counseling, corrective actions, and goal-setting initiatives.
• Managed employee relations matters including grievances, disciplinary actions, conflict resolution, and performance concerns.
• Conducted workplace investigations with professionalism, diplomacy, and discretion while documenting findings and implementing appropriate resolutions.
• Managed all aspects of the employee lifecycle including offers, promotions, transfers, demotions, and terminations.
• Served as a trusted HR resource for employees and leadership regarding benefits, payroll, compensation, policy interpretation, and workplace concerns.
• Ensured compliance with federal, state, and local employment laws, company policies, and procedures across all assigned locations.
• Oversaw HR processes related to leave administration, unemployment claims, workers’ compensation, and compliance reporting.
• Conducted HR audits including I-9, E-Verify, legal compliance, and training adherence to ensure operational and regulatory compliance.
• Supported employee development and succession planning initiatives through mentoring and leadership support programs.
• Managed ATS administration, providing training and support to users across multiple markets.
• Collaborated with IT and cross-functional teams to identify HR system issues and implement process improvements and operational solutions.
• Coordinated employee engagement and recognition initiatives to support morale, retention, and workplace culture.
• Managed multiple projects simultaneously in fast-paced, deadline-driven operational environments

Implemented HR strategies and managed daily HR operations for an executive suites organization while supervising a team of approximately 20 employees.

• Managed HR functions including recruitment, onboarding, employee relations, conflict resolution, and benefits administration.
• Conducted employee training, performance evaluations, and coaching initiatives to support professional development and operational effectiveness.
• Developed onboarding and offboarding processes to ensure smooth employee transitions and positive workforce experiences.
• Coordinated employee engagement initiatives, recognition programs, and team-building activities to support workplace culture and morale.
• Assisted with payroll administration, reporting, accounts payable/receivable, and operational support utilizing QuickBooks.
• Supported organizational operations through process coordination, administrative oversight, and cross-functional collaboration.

Supported legal and Human Resources operations for a defense litigation law firm, assisting with compliance, employee relations, recruitment, and administrative processes.

• Managed a variety of legal and HR administrative functions.
• Supported recruitment and onboarding processes, including candidate coordination and employee documentation.
• Assisted with implementation and administration of HR policies and compliance procedures.
• Collaborated with legal and leadership to improve operational workflows and organizational processes.
• Maintained confidential legal and employee records while ensuring accuracy and compliance with internal procedures.