Summary
Overview
Work History
Education
Skills
References
Timeline
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Linda Malm (Pelu)

Commack,New York

Summary

Client-oriented nutritionist skilled in creating tailored diet plans and monitoring clients' progress to adjust as needed for optimal outcomes. Seeking a role in a client-oriented organization that promotes healthy living among its clientele. Conscientious leader enjoys connecting people and promoting positive change. Familiar with creating positive and memorable experiences for stakeholders through events, campaigns, or informal interactions. Collaborative and eager to use skills to represent and promote organization in professional and effective manner. Astute Ambassador possessing excellent communication, negotiation and diplomatic skills. Proven track record of successfully representing and promoting interests in different forums. Skilled in developing and strengthening relationships with key stakeholders. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Charismatic [Job Title] with strong history of success in building relationships, promoting brands and representing organizations in different settings. Knowledgeable about [Type] audience and communicates key messaging effectively. Committed to driving brand awareness and achieving organizational goals. Energetic [Type] professional bringing robust background in engineering messages to boost company image and preparing supporting professionally written materials. Driven to craft targeted messaging to promote and inform general public of events, promotions and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success. Professional [Job Title] with [Number] years of experience in devising successful media strategies and orchestrating special events. Meticulous in managing and carrying out special events by arranging for media presence, composing written documents, booking photographers, reserving event venues and preparing eye-catching graphics. Highly adept in authoring speeches, press releases, and marketing materials.

Overview

13
13
years of professional experience

Work History

Ambassador Education Solutions

Plainview NY
06.2022 - Current
  • Communicate with clients and publishers on a daily basis to handle client concerns, inquiries, claims, and any other special services required
  • Monitor warehoused and/or physical inventory for assigned clients and adjust as necessary by initiating transfers, returns, etc
  • Audit publisher pricing on a quarterly basis to ensure that clients are charged with current pricing
  • Review inventory aging report monthly to identify and return books that are not selling and receive credit from the publisher
  • Respond to low inventory alerts by placing orders or initiating transfers and monitoring subsequent backorders
  • Utilize aging and forecast trending reports to accurately order and manage inventory
  • Complete regularly scheduled reports
  • Format, modify, and upload Excel spreadsheets containing assigned clients' booklists for each semester start
  • Perform quality control on client booklists for pricing and publisher verification
  • Manage all course material requirements set up to ensure proper set up and distribution
  • Perform order entry and manifesting of telephone, e-mail, or fax orders
  • Review pricing and mark-ups to ensure accuracy for clients
  • Follow through on book orders and transfers to ensure timely delivery to assigned clients
  • Perform site clean-up prior to the semester starting with pricing
  • Ensure that company policies and procedures are followed and authorize exceptions to policies and procedures within approved guidelines
  • Operates inventory control software, word processing, and spreadsheet applications.
  • Greeted customers and clients to create welcoming atmosphere.

Staffing Solution LLC

Albany. NY
10.2020 - 06.2021
  • Covid19 contact tracer
  • Making calls and speaking with people who were in proximity with covid19 positive people
  • Helping with exposed quarantine
  • Referring contacts to intake for further assistance in terms of providing food and shelter for proper quarantine
  • Following up every day of quarantine.
  • Established open channels of communication between employees and management regarding all health and safety concerns, fostering an environment of trust and collaboration.
  • Developed emergency response plans to mitigate the impact of unforeseen events on employee safety and business operations.
  • Conducted regular safety audits, identifying potential hazards and recommending corrective actions to reduce risks.
  • Improved company''s safety culture by promoting awareness and adherence to established policies and procedures.
  • Created customized training materials that catered to varied learning styles, resulting in higher retention rates among participants during safety seminars or workshops.
  • Decreased accident rates through regular safety training sessions and drills for employees.
  • Maintained accurate records of safety-related incidents, allowing for data-driven improvements in future prevention efforts.
  • Managed the successful implementation of safety initiatives across multiple worksites, ensuring consistent adherence to established standards and protocols.

Mark Travel Corporation Now Apple Leisure Group

Bethpage, NY (Virtual from home)
05.2018 - 04.2020
  • Customer care service
  • Answering calls
  • Making reservations with major airlines as well as adding hotels and activities
  • Modification of reservations
  • Travelling (the first FAMILIARITY was Aruba)
  • Canceling reservations
  • Expert in southwest vacations and Funjet Vacations
  • Dealing with complex situations and making sure that Client directs are satisfied
  • Calling resorts for room accommodations.
  • Built strong relationships with suppliers to secure exclusive deals and discounts for clients.
  • Increased repeat business through exceptional service and follow-up communication with clients.
  • Managed complex group bookings, coordinating logistics for smooth travel experiences for all participants.
  • Ensured compliance with regulatory requirements related to international travel documentation, visas, and immunizations for clients'' peace of mind during their vacations.
  • Organized special interest tours catering to niche markets such as culinary enthusiasts or adventure seekers.
  • Streamlined booking processes for increased efficiency in handling client requests.
  • Conducted thorough research on destinations, accommodations, and transportation options to provide accurate information to clients.
  • Developed targeted marketing campaigns to attract new clients within the leisure travel market.
  • Arranged travel accommodations for groups, couples, executives, and special needs clients.
  • Organized memorable and exquisite travel itineraries and vacations for high-level clients, celebrities, politicians, and business executives.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Created promotional materials to increase visibility and attract larger market share.
  • Generated travel-related reports for clients to facilitate decision-making.
  • Developed process improvements and long-term business strategies through analysis of customer feedback.
  • Created memorable experiences for honeymooners by arranging unique activities tailored specifically towards their interests.

Northwell Health

Huntington, NY
05.2014 - 03.2018
  • Unit Secretary/Unit Clerk
  • Admissions/Discharges
  • Getting patient’s charts ready before arrival on the unit
  • Following up with patients after discharge
  • Help Doctors and nurses find information
  • Consulting Doctors for patients
  • Coming up with ideas on how to make service better for patients.

Northwell Health

Huntington, NY
02.2011 - 05.2014
  • Patient Safety Attendant
  • Constantly observation of patients with special needs, making sure they are not in danger of themselves and others
  • Keeping patient’s company
  • Keeping records of Patients’ behavior and overall being.
  • Managed property listings, ensuring accurate information and timely updates for potential buyers.
  • Handled challenging situations professionally, resolving conflicts between parties involved in transactions diplomatically.
  • Negotiated favorable contract terms with clients, resulting in mutually beneficial agreements.
  • Established lasting relationships with satisfied clients who have become repeat customers or provided referrals.
  • Demonstrated strong ethics and integrity within all aspects of work while adhering strictly to industry compliance standards.
  • Collaborated closely with interior designers and professional photographers to present properties at their best.
  • Expanded clientele base through effective networking and relationship-building efforts.
  • Developed tailored solutions for first-time homebuyers, guiding them through each step of the purchasing journey.
  • Maintained up-to-date knowledge of local market trends to provide valuable insights to clients during consultations.
  • Utilized advanced technology tools for efficient management of client databases, schedules, and documentation.
  • Collaborated with a team of real estate professionals to optimize resources and achieve common goals.
  • Conducted thorough property evaluations to assist clients in making informed decisions on pricing and offers.
  • Streamlined client communication processes for improved customer satisfaction and loyalty.
  • Provided personalized services to clients, addressing their unique needs and preferences in the home buying process.
  • Educated clients on financing options available within the market, helping them secure suitable mortgage deals.
  • Enhanced property sales by conducting comprehensive market analyses and implementing targeted marketing strategies.
  • Contributed positively towards team performance by actively participating in training sessions and sharing expertise.
  • Developed new business and managed new and existing clients.
  • Assisted clients in navigating complex legal requirements throughout the property acquisition process.
  • Reviewed and executed confidential documents, contracts and disclosures.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Prepared and presented contracts and other legal documents to clients.
  • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
  • Collaborated with stakeholders to complete property sales and purchases.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
  • Appraised commercial properties, maintaining accuracy and employing knowledge of area markets for accuracy.
  • Coordinated appointments to show tenants and buyers prospective homes.
  • Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Collaborated with mortgage companies to accurately determine loan and mortgage options for clients.
  • Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
  • Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
  • Negotiated contracts with buyers and sellers to maximize customer savings.
  • Performed home evaluations and developed competitive market analysis for individual homes.
  • Developed and implemented marketing strategies to maximize sales and attract new clients.
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.

Education

High School Diploma -

Walt Whitman High School
South Huntington NY
06.2005

Associate Degree -

Island Drafting and Technical Institute
Amityville, NY

Bachelor of Nutritional Science and Holistic -

Purdue University Global
09.2022

Skills

  • Customer Engagement
  • Team Management
  • Product Knowledge
  • Brand Awareness
  • Customer Education
  • Demonstrations
  • Diverse cultural understanding
  • Product Recommendations
  • Multilingual Proficiency
  • Business Development
  • Cross-cultural collaboration
  • Multitasking
  • Customer Service
  • Team Development

References

References are available on request

Timeline

Ambassador Education Solutions

Plainview NY
06.2022 - Current

Staffing Solution LLC

Albany. NY
10.2020 - 06.2021

Mark Travel Corporation Now Apple Leisure Group

Bethpage, NY (Virtual from home)
05.2018 - 04.2020

Northwell Health

Huntington, NY
05.2014 - 03.2018

Northwell Health

Huntington, NY
02.2011 - 05.2014

High School Diploma -

Walt Whitman High School

Associate Degree -

Island Drafting and Technical Institute

Bachelor of Nutritional Science and Holistic -

Purdue University Global
Linda Malm (Pelu)