LINDA MANGANELLO
Chesapeake,VA
Summary
Experienced in navigating DME healthcare regulations, specifically in Medicare Region A Part B. Proven track record of effectively managing multiple priorities. Extensive background in patient customer service spanning over 20 years in the DME healthcare environment, honing skills in providing exceptional care and support to individuals in need.
Overview
20
20
years of professional experience
3
3
Certification
Work History
Mastectomy Fitter CMF
Cooney Medical Inc
02.2008 - 02.2023
- Maintained knowledge of benefits claim processing, claims principles, medical terminology, procedures and HIPAA regulations
- Identified and resolved discrepancies between patient information and claim plans.
- Worked closely alongside healthcare providers, ensuring seamless communication and a coordinated approach to patient care.
- Developed strong rapport with patients by demonstrating empathy and understanding during consultations.
- Improved patient satisfaction by promptly addressing concerns and making necessary adjustments to prosthetics.
- Assisted in inventory management, ensuring availability of appropriate sizes and styles for diverse patient needs.
- Exhibited strong problem-solving skills when troubleshooting fit issues or resolving product malfunctions.
Education
Associate of Science - Secretarial Studies and Office Administration
Albany Junior College
Albany, GA01.1987
Skills
- Confidentiality Practices
- Healthcare regulations
- Insurance Billing
- Measurement techniques
- Breast Prosthesis Fitting
- Garment construction
- Infection control standards
- Recordkeeping and documentation
- Attention to Detail
- Sterilization techniques
- Supply Management
Certification
- Certified CMF Mastectomy fitter, Cooney Medical, [2008-2023]
- Certified Vascular compression fitter, Cooney Medical, [2008-2023]
References
REFERENCES AVAILABLE UPON REQUEST
Additional Information
Certified Vascular Custom Compression Fitter: Custom and ready to wear, MediUsa, CEP, Juzo, Jobst BSN-medical. JoviPac and Bella Strong.
Timeline
Mastectomy Fitter CMF
Cooney Medical Inc
02.2008 - 02.2023
Associate of Science - Secretarial Studies and Office Administration
Albany Junior College
- Certified CMF Mastectomy fitter, Cooney Medical, [2008-2023]
- Certified Vascular compression fitter, Cooney Medical, [2008-2023]
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