LINDA MANNING

• Instructed skiing techniques to children and seniors, ensuring a safe and enjoyable learning environment.
• Delivered specialized ski instruction tailored to the needs of adaptive and special needs students.
• Adhered strictly to rules and regulations of activities department and district.
• Demonstrated effective communication with guests to ensure understanding of techniques and directions.
• Conducted post-lesson evaluations with students in order to assess comprehension levels achieved during class time.
• Assisted students in selecting appropriate ski equipment based on their skill level and physical attributes.
• Maintained professional relationships with colleagues, supervisors, resort staff, and visitors at all times.
• Educated clients about local wildlife habitats and conservation efforts within the area.

Set up and break down of ski lift barricades, line control, safety signs and tools. Managed ski lift and crew for the day- positioning crew throughout day, lunches, breaks and all paperwork. Assisted in covering shifts and calling in crew to assist. Helping lifts with breaks, shoveling snow. Maintaining ramps and safety precautions for crew and guests. Assisted in training all returning and new crew members regarding all lift operation procedures and all safety measures.

• Prepared detailed cost estimates for each individual cake design requested.
• Met with customers to discuss needed bakery items and take orders.
• Blended ingredients and mixed dough, following recipes.
• Kept up-to-date with industry trends and innovations in cake design.

• Maintained a clean and organized work area, including shampoo bowls, styling stations and product displays.
• Customized styles, services and products to suit client needs and maintain customer satisfaction.
• Offered deep conditioning treatment options for special care needs of clients' hair.
• Cut, trimmed and shaped hair or hairpieces using clippers and scissors.
• Updated and maintained customer information records and beauty services provided.
• Demonstrated knowledge of current trends in cuts, styles and coloring techniques.
• Maintained relationships with long-term clients while successfully handling daily walk-in appointments.
• Massaged and treated scalp using hands, fingers or vibrating equipment.
• Assisted with basic bookkeeping, filing and maintaining clients' records.

• As a Lead Sever, I was responsible for the functional supervision of a team of Food Servers providing training, monitoring, and assistance with operational issues. This position is primarily mobile, proactively visiting food stations and guests, providing direction and support to team members, and ensuring excellent customer service.
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• Used suggestive selling techniques to entice customers with more expensive or higher-margin items and add-ons.
• Verified accuracy of bills before presenting them to customers.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
• Prepared checks, itemizing total meal costs and taxes.
• Filled condiments and napkin containers during slack periods.