Experienced professional seeking a challenging position in an organization to utilize skills and enhance overall focus. Committed to driving continued organizational goals and processes in a mature culture that embraces change and promotes teamwork. Skilled in administrative coordination tasks, dedicated to engaging and encouraging others while fostering a collaborative environment.
Overview
25
25
years of professional experience
Work History
Program Analyst/Management/Administrative Officer - Neurology Service
Department of Veterans Affairs New Jersey Healthcare System
03.2009 - 10.2015
(KSA) Responsible for managerial, supervising employee within governental services, capable of analyzing and interpreting information
Robust and outstanding in decision-making, ability in distinguishing problems, excellent judgment
Knowledgeable in policy and regulations procedures
Ability to organize and process daily task for office and for the organization
Ability to supervise, interact with professional expertise along with implementing newly organizational systems
Ability to organize itinerary for the Chief, Physicians, and other employees
Ability to foster tactfulness in assuring proper transformation for the organization; ability to handle conflicts and priorities in timely manner
Prepare and update reports, letters, documents, forms, gather data, records management, as needed
Ability to obtain relevant administrations data and records ensuring for completeness and accuracy
Responsible for instructing new physicians and residents
Assist employees with HR needs, job performance and excellent Customer Service
Ability to oversee operations for the department and ordering supplies
Follow up on office maintenance, repairs along with security for department
Liaison between the VISN 2 Network, VA Manhattan Neurosurgery Medical Center information to ensure relevant was communicated for each veteran at VANJHCS, E
Ability to work effectively with groups or team environment
Flexibale in working in a high-profile environment
Timekeeping.
Accounts Receivable Technician - Bus. Office
Department of Veterans Affairs New Jersey Healthcare System
02.2002 - 03.2009
Excellent customer service: Accounts Payable/Review, and Adjust Veterans Accounts
Audit and Reconciliation Auditor; EOB preparation, and follow-up of Business Office Collections
Contact insurance carriers regarding payments and insurance denials
Performed strong communication skills w/the ability to manage and diffuse irate callers
Versatile and ambitious; strong problem-solving skills
Trustworthy responding to Congressional correspondence and inquiries
Develop spreadsheets for reports.
Program Assistant - Medical Administrative Service (MAS)
Department of Veterans Affairs New Jersey Healthcare System
09.1994 - 02.2002
Assist and maintained excellent administrative support and managed the office Chief, Medical Administration Service Executive Secretary
Exceptional Customer Service in high profile office environment; Responsible for administrative office highly motivated, prepare essential documents, (i.e
Develop Congressional correspondences and inquiries, memos, letters, forms
Assist with HIPPA, FOIA, and Medical Center Policies (MCP), White Papers, Spreadsheets, etc.)
Education
Organizational Leadership And Development
UAGC
Chandler, AZ
12.2013
Master Of Arts - Org. Mgmt.& Org. Lead & Pub Admin
Ashford University
San Diego, CA
12.2013
Bachelor Of Science -BS - Applied Management
National American University - Rapid City
Rapid City, SD
05.2007
Skills
Proficient in Microsoft Office Suites, Access, InfoPath, Vista, & Keyboarding
Accomplishments
September 2005- January 2009.
Responsible for constructing a Food Bank for the community for Beulah Grove Baptist Church Affiliate..
Concentration
Organizational Development & Leadership; Financial Management; Government Budgeting. Urban Planning; Public Policy Development; Public Administration, Policymaking, Consultation, Marketing Strategies; Human Resources Business Ethics, Direct, Planning, Decision-Making, and Supervision
References
Available Upon Request
Timeline
Program Analyst/Management/Administrative Officer - Neurology Service
Department of Veterans Affairs New Jersey Healthcare System
03.2009 - 10.2015
Accounts Receivable Technician - Bus. Office
Department of Veterans Affairs New Jersey Healthcare System
02.2002 - 03.2009
Program Assistant - Medical Administrative Service (MAS)
Department of Veterans Affairs New Jersey Healthcare System
09.1994 - 02.2002
Organizational Leadership And Development
UAGC
Master Of Arts - Org. Mgmt.& Org. Lead & Pub Admin
Associate Director for Operations (Chief Operating Officer), Nashville Campus (GS-15) at Tennessee Valley Healthcare System – Department of Veterans AffairsAssociate Director for Operations (Chief Operating Officer), Nashville Campus (GS-15) at Tennessee Valley Healthcare System – Department of Veterans Affairs
Employee Whole Health Coordinator at United States Veterans Affairs Healthcare SystemEmployee Whole Health Coordinator at United States Veterans Affairs Healthcare System