LINDA MARTINEZ
SAN DIEGO,CA
Summary
To obtain a full-time position as a Service Representative at Kaiser Permanente.
Overview
14
14
years of professional experience
Work History
Security Dispatcher/Customer Greeter
Blackstone Consulting Inc
San Diego, CA
03.2018 - Current
- Performed answering multi-line telephone calls in call center environment.
- Performed patrols of all exterior and interior areas of all Kaiser locations.
- Documenting incidents with patient personal information.
- Provide physical and personal security and safety measures of members, patients, staff, and visitors.
- Protect all staff and property from theft or damage, or persons from hazards or interference, including potential for violence in workplace.
Security Officer
Allied Universal / Securitas Security
San Diego, CA
08.2017 - 03.2018
- Respond to 911, life alert system and fire alarms.
- Performed checks of all exterior doors for entrance into property making sure doors are secure.
- Notify on call maintenance regarding leaks or malfunction of equipment.
- Write incident reports regarding any incidents on property.
Code Enforcement Officer
San Diego Trolley Inc
San Diego, CA
10.2004 - 10.2013
- Enforced all ordinances and laws related to fares, criminal activities/ violations on Metropolitan Transit System (MTS).
- Checking trolley passengers have proper fares.
- Apprehending and detaining/transporting suspects to appropriate law enforcement locations and securing emergency, criminal and accident scenes.
- Testify in court, as needed.
- Hand write daily logs; clear and concise reports are computer generated.
- Promoted to Supervisor in 2008.
Education
High School Diploma General High -
Castle Park High School
Vocational School Certificate 832 PC Peace officer arrest course -
Miramar College
CPI CARD -
Blackstone Consulting, Inc.
11.2021
Guard card Bureau of Security and Investigative Services -
BSIS
10.2020
Management Training -
Metropolitan Transit System
02.2010
832 PC Peace Officer Arrest Course San Diego Regional Public Safety Training - undefined
Miramar College
01.2010
Skills
- Customer Service Skills
- Data Entry Skills
- Computer Proficiency
- Works Well Under Pressure
- Bilingual
- Multitasking
- Prioritization
- Attention to Detail
Timeline
Security Dispatcher/Customer Greeter
Blackstone Consulting Inc
03.2018 - Current
Security Officer
Allied Universal / Securitas Security
08.2017 - 03.2018
Code Enforcement Officer
San Diego Trolley Inc
10.2004 - 10.2013
High School Diploma General High -
Castle Park High School
Vocational School Certificate 832 PC Peace officer arrest course -
Miramar College
CPI CARD -
Blackstone Consulting, Inc.
Guard card Bureau of Security and Investigative Services -
BSIS
Management Training -
Metropolitan Transit System
832 PC Peace Officer Arrest Course San Diego Regional Public Safety Training - undefined
Miramar College