LINDA MARTINEZ
PLANO,TX
Summary
Personable and highly organized individual with strong attention to detail, adept at navigating complex regulations and procedures. Possesses foundational understanding of immigration laws and policies, combined with excellent research and documentation skills. Committed to facilitating smooth immigration processes and ensuring compliance with all relevant regulations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
IMMIGRATION SPECIALIST
LIGHT OF HOPE IMMIGRATION LAW CENTER
07.2024 - Current
- Create and manage processes and procedures to coordinate documentation for visa processing with U.S. Citizenship and Immigration Services (USCIS) on immigrant and non-immigrant applications.
- Liaise with coworkers and immigration candidates to answer questions, resolve issues, and explain immigration policy.
- Illustrate green card and immigration processes and manage communication channels to provide high level of service and consultation to immigration inquiries.
- Maintain public access files to facilitate compliance, documentation and execution of immigration policies and procedures.
- Collect and process consultations fees, handle cash and credit cards, while maintaining confidentiality of credit card information.
Legal Assistant
Law Office of Victor Elfenbein
01.2023 - 07.2024
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
Case Specialist
Intensive Supervision Appearance Program (ISAP)
10.2021 - 07.2023
- Adhered that every client reported themselves in-person at the immigration court for their court proceedings.
- Notified Immigration and Custom Enforcement (ICE) when client failed to attend court
- Conducted daily in-person intake sessions to assess participants; needs and circumstances.
- Maintained strict confidentiality of sensitive information, adhering to legal regulations and company policies.
- Supervised participants through various electronic monitoring tools including Global
Positioning System (GPS), Smartlink Application, and VoiceID, with installation and removal processes efficiently managed during each intake or termination
Probation Officer
U.S. Distric to Ohio and Idaho
10.2016 - 09.2019
- Conducted pre-sentence investigations by doing in-depth research and compiling police reports.
- Maintained organized offender records and documentation in compliance with department and legal standards.
- Maintained compliance with all legal statutes, policies and procedures
- Determined appropriate supervision levels by conducting risk and needs assessments.
- Established productive relationships with local law enforcement agencies, enhancing information sharing and cooperation.
- Increased efficiency in caseload management through the use of advanced technology tools such as electronic monitoring devices and case management software systems.
Education
Sociology
New Mexico State University
Las Cruces, NM05-2013
Skills
- Customer service
- Empathy and sensitivity
- Critical thinking
- Legal research
- Problem solving
- Quality control measures
- Decision making aptitude
- Data entry
Certification
- Certified Texas Notary Public, 2023 - Present
Languages
Spanish
Native or Bilingual
Timeline
IMMIGRATION SPECIALIST
LIGHT OF HOPE IMMIGRATION LAW CENTER
07.2024 - Current
Legal Assistant
Law Office of Victor Elfenbein
01.2023 - 07.2024
Case Specialist
Intensive Supervision Appearance Program (ISAP)
10.2021 - 07.2023
Probation Officer
U.S. Distric to Ohio and Idaho
10.2016 - 09.2019
Sociology
New Mexico State University
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