Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Linda MELGREN

Wichita

Summary

Experienced office professional with 35 years in office administration, including roles as Office Assistant and Receptionist. Proven in managing tasks, office operations, and supporting staff and clients. Skilled in multi-line phone systems, coordinating and facilitating meetings, and meticulous record-keeping. Strong organizational and communication abilities aimed at enhancing team success. Seeking dynamic office assistant role to optimize operations and foster organizational growth.


Overview

25
25
years of professional experience

Work History

Receptionist/Office Assistant

Yingling Aviation
01.2021 - Current
  • Manage an average of 300 daily phone calls and direct clients to appropriate staff members.
  • Print and email invoices and enter new customer information into the Sage network
  • Scan and safely store deposits, wire transfers, and incoming payments for accounting purposes.
  • Prepare outgoing mail for pickup with timely correspondence and documentation.

Administrative Assistant

Resource Center For Independent Living
03.2008 - 09.2020
  • Performed general office duties, including answering multi-line phone systems, answering over 200 customer calls per day, routing calls, delivering messages to staff, and greeting visitors.
  • Welcomed office visitors warmly and alerted staff to arrivals of scheduled appointments.
  • Performed research to collect and record customer data.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Supported efficient meetings by organizing spaces, materials, and distributing meeting notes.

New Accounts Representative

Lyndon State Bank
03.1999 - 03.2008
  • Completed special procedures for customers such as ordering new checks, stopping payments or investigating identity theft.
  • Promoted products or services to each customer to consistently achieve sales targets.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

Education

High School Diploma -

Osage City High School
Osage City, KS

Two Years Completed - Elementary Education

Emporia State University
Emporia, KS

Skills

  • Strong team player
  • Process optimization
  • Office administration
  • Transporting Files
  • Routing Mail
  • Faxing Paperwork
  • Organizing Mail

Accomplishments

  • Awarded "Staff Choice Award of the Year" two years consecutively for delivering outstanding administrative support.

References

Kathie Hampton

Customer Service Manager, Yingling Aviation 

khampton@yinglingaviation.com

316-249-4030


Deone Wilson

Executive Director, Resource Center for Independent Living

dwilson@rcilinc.org

785-528-3105

Timeline

Receptionist/Office Assistant

Yingling Aviation
01.2021 - Current

Administrative Assistant

Resource Center For Independent Living
03.2008 - 09.2020

New Accounts Representative

Lyndon State Bank
03.1999 - 03.2008

High School Diploma -

Osage City High School

Two Years Completed - Elementary Education

Emporia State University

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Linda MELGREN