Linda Merrell
Vancouver,WA
Summary
Proven track record in enhancing customer satisfaction and loyalty, notably with GrubHub, by leveraging exceptional problem-solving skills and a customer-centric approach. Demonstrated ability to quickly adapt and efficiently manage tasks, significantly improving operational productivity. Excelled in roles requiring both hard skills, like financial data management, and soft skills, such as nurturing environments for growth, achieving high occupancy and satisfaction rates.
Overview
29
29
years of professional experience
Work History
Food Delivery Driver
GrubHub
08.2021 - Current
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Childcare Provider
Dennissa Merrell
01.2011 - 06.2013
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Developed age-appropriate activities and crafts to engage children.
- Ensured child safety through vigilant supervision, maintaining proper ratios during indoor and outdoor activities.
Motel Night Auditor
Mob Investments
02.2001 - 06.2006
- Balanced hotel accounts and resolved discrepancies.
- Ensured accurate record-keeping by reviewing and verifying daily sales reports, cash deposits, and credit card transactions.
- Set up and entered financial data into spreadsheets using Microsoft Excel.
- Enhanced revenue accuracy by conducting nightly financial audits and reconciling discrepancies in transactions.
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
Apartment Manager
Bowen Property Management
09.1995 - 07.1998
- Coordinated with maintenance staff to quickly resolve repair requests, minimizing tenant inconvenience.
- Managed property financial records by collecting rent from [Number] tenants and reconciling monthly accounts payable and receivable.
- Managed lease renewals process efficiently while negotiating optimal terms for both landlord and tenants.
- Maximized occupancy rates through proactive marketing and timely processing of rental applications.
Education
GED -
Battle Ground High School
Battle Ground, WASkills
- Problem-Solving
- Customer Service
- Quick Learner
- Hardworking and Responsible
Timeline
Food Delivery Driver
GrubHub
08.2021 - Current
Childcare Provider
Dennissa Merrell
01.2011 - 06.2013
Motel Night Auditor
Mob Investments
02.2001 - 06.2006
Apartment Manager
Bowen Property Management
09.1995 - 07.1998
GED -
Battle Ground High School