Linda Mitchell
Warwick,RI
Summary
Expert in multitasking with a notable achievement of being among the first women to operate an auction site. Detail-oriented professional with comprehensive training experience at Medi Weightloss. Consistently successful in securing sign-up contracts, driving enrollment at a weight loss center.
Professional with high standards and results-driven approach, prepared for role of Office Manager. Skilled in team collaboration, adaptable to changing needs, and reliable. Proficiencies include administrative management, scheduling, budgeting, and staff coordination. Known for effective communication, problem-solving, and organizational skills.
Qualified Desired Position with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
20
20
years of professional experience
Work History
Office Manager
Medi Weight Loss
10.2020 - Current
- Managed daily office operations, ensuring smooth workflow and efficiency. Filled in for Medical Assistants during absences to maintain patient care standards. Trained personnel on procedures and best practices to enhance team performance. Processed payroll accurately and timely to ensure employee satisfaction. Obtained insurance referrals to facilitate patient access to necessary services. Scheduled staff and patient appointments to optimize resource allocation. Ordered supplies as needed to support uninterrupted operations.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Medical Assistant/Phlebotomist
Medi Weight Loss
06.2019 - 10.2020
- Executed check-in procedures for patients, including vitals assessment and EKG tests. Handled venipuncture for specimen collection to facilitate laboratory analysis. Coordinated appointment making and patient outreach for efficient service delivery. Completed diverse office responsibilities to support daily operations.
- Administered patient intake processes, ensuring accurate information collection for medical histories.
- Assisted in the preparation and administration of medications under physician supervision.
- Coordinated patient scheduling and follow-up appointments, maximizing office efficiency.
- Educated patients on weight loss programs and health management strategies, fostering engagement.
- Trained new medical assistants on protocols and procedures, promoting team cohesion and effectiveness.
Phlebotomist
US Labs
05.2018 - 05.2019
- Collected specimen samples through venipunctures at multiple locations. Conducted EKGs on occasion to assist with diagnostic procedures. Filled out required documentation for specimen collection and processing. Ensured prompt transport of specimens to lab for further testing.
- Performed venipunctures and capillary draws with precision to ensure patient comfort and safety.
- Managed specimen collection process, adhering to strict protocols for accuracy and compliance.
- Implemented quality control measures to improve specimen integrity and reduce errors in processing.
- Monitored inventory of supplies, ensuring availability of necessary materials for daily operations.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
Phlebotomist
Newport Hospital
01.2018 - 04.2018
- Conducted venipunctures and gathered specimen samples within clinic and emergency room. Accurately filled out required paperwork to support patient records. Supported emergency room operations by assisting in patient care tasks. Performed venipunctures in patient rooms, prioritizing patient experience.
- Collaborated with laboratory personnel to streamline workflows, enhancing operational efficiency.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
Office Manager
SGS Automotive Services
12.2005 - 09.2015
- Supervised daily office operations to ensure compliance with company policies and efficiency.
- Coordinated staff scheduling and management, optimizing resource allocation for enhanced productivity.
- Implemented filing systems that reduced clutter and improved document retrieval time.
- Developed training materials for new hires, ensuring effective onboarding and compliance with standards.
- Managed vendor relationships while negotiating contracts to secure quality services and supplies.
- Streamlined communication channels between departments, enhancing collaboration and workflow efficiency.
- Analyzed operational procedures, identifying improvement areas that boosted overall departmental performance.
- Handled sensitive information discreetly, maintaining confidentiality of company documents and personnel records.
- Supervised daily office operations to ensure efficiency and adherence to company policies.
- Coordinated scheduling and management of staff, optimizing resource allocation for maximum productivity.
- Implemented new filing systems that improved document retrieval time and reduced clutter in the office.
- Developed training materials for new hires, enhancing onboarding process and ensuring compliance with standards.
- Managed vendor relationships to secure services and supplies while negotiating favorable contract terms.
- Streamlined communication channels between departments, fostering collaboration and improving workflow efficiency.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Kept high average of performance evaluations.
Education
Technician Program - Cardio-Phlebotomy
Cranston Adult Learning Center
Cranston, RIAssociate of Applied Science - Health Sciences
Community College of Rhode Island
Warwick, RI10.2025
Skills
- Customer service and relations
- Office management
- Organizational skills
- Data entry and document management
- Clear communication
- Billing and payroll processing
- Calendar coordination
- Inventory control
- Staff supervision and training
- Operations oversight
- Conflict resolution
- Policy implementation
- Attention to detail
- Reliability and adaptability
- Scheduling
Languages
Portuguese
Native or Bilingual
Timeline
Office Manager
Medi Weight Loss
10.2020 - Current
Medical Assistant/Phlebotomist
Medi Weight Loss
06.2019 - 10.2020
Phlebotomist
US Labs
05.2018 - 05.2019
Phlebotomist
Newport Hospital
01.2018 - 04.2018
Office Manager
SGS Automotive Services
12.2005 - 09.2015
Technician Program - Cardio-Phlebotomy
Cranston Adult Learning Center
Associate of Applied Science - Health Sciences
Community College of Rhode Island