LINDA M. LACEY
Saranac Lake,NY
Summary
Detail-oriented professional seeking an office position to leverage organizational, communication, and administrative skills while maintaining a preference for a wellness work environment. Excited about on-the-job training.
Overview
27
27
years of professional experience
1
1
Certificate
Work History
Direct Support Assistant Grade 9
NYS Developmental Disabilities Service Office
Tupper Lake, USA
01.2010 - Current
- Company Overview: 2445 NY Route 30, Tupper Lake, NY 12986
- Handled communication tasks encompassing phones and memoranda
- Aided in resident's financial management
- Documented residents' day-to-day lives comprehensively
- Compiled informative daily and monthly reports that highlighted important information regarding individuals and households
- Managed inventory and maintained stock of residents’ clothing, supplies, and household items
- Demonstrated strong proficiency in entering and managing Electronic Health Records
- Collaborated with nursing and program management staff to communicate effectively with individual’s family members.
- Managed logistics for community outings and medical appointments effectively
- Organized and facilitated performance visits by local musicians
- Utilized PROMOTE training to effectively administer individual crisis interventions with proficiency in both non-aggressive and aggressive strategies.
- Assisted residents, including those requiring total care, in developing essential daily living skills tailored to their personal requirements
- Maintained safe administration of medications
- FA/CPR/AED (perform as needed)
- Active participation in annual training programs
- 2445 NY Route 30, Tupper Lake, NY 12986 (80 Edgewood IRA) (12-bed) (78 Edgewood 8-bed)
Head of Household
01.2009 - Current
- Organized and managed personal and family schedules
- Managed purchasing operations for necessary supplies and equipment
- Managed financial accounts including bank and investments.
- Maintained overall well-being of family members' healthcare requirements
- Enabled individuals to acquire necessary skills for independent living.
- Developed and fostered relationships within the family and community
- Developed customized strategies for achieving individual and familial objectives
- Landscaping
- Implemented efficient methods for feed, water, and shelter management
- Sorted and distributed clean linens, towels, and other items to designated areas.
- Inspected linen for tears or stains and treated them accordingly.
- Operated washing machines, dryers, extractors, and other laundry equipment.
- Removed lint from dryer screens after each load.
- Folded dried articles neatly.
Evening Shift Supervisor
Citizen Advocates, Inc.
Malone, USA
01.2008 - 01.2010
- Company Overview: 209 Park Street, Malone, NY (Raybrook IRA)
- Supervised evening shifts
- Carried out duties identical to those mentioned earlier for NYSDDSO, but without responsibility for residents requiring complete care prior to 2008
- 209 Park Street, Malone, NY (Raybrook IRA)
Prep Cook
Northwoods Inn
Lake Placid, USA
01.2003 - 01.2004
- Company Overview: 2520 Main Street, Lake Placid, NY 12946
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Organized walk-in coolers and freezers according to established guidelines.
- Heated sauces, soups and gravies according to specified methods.
- Measured ingredients accurately using measuring cups and spoons.
- Communicated effectively with fellow staff members regarding meal preparations.
- Adhered strictly to safety regulations while handling sharp knives or operating machinery.
- Discarded spoiled food items immediately following established procedures.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Monitored temperatures of prepared food and cold-storage areas.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Set up work stations prior to opening to minimize prep time.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Monitored freshness of food products to help reduce spoilage.
- Sliced meats to prepare for cooking and assembly of menu items.
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces, and taking out trash.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Kept the kitchen area clean at all times during shifts.
Business Owner
Gitana Jewels
Isabela, Puerto Rico
01.1999 - 01.2003
- Company Overview: 120 Calle Andres Velez, Isabela, Puerto Rico 00662
- Established a small business in the design and sale of artisanal jewelry
- (Bi-lingual)
- 120 Calle Andres Velez, Isabela, Puerto Rico 00662
- Established marketing strategies, such as social media campaigns, to promote the business.
- Negotiated contracts with vendors for supplies and services.
- Monitored cash flow to ensure proper budgeting of resources.
- Created a customer service policy to ensure customers were satisfied with products or services.
- Managed inventory levels to meet customer demand while minimizing costs.
- Ensured compliance with all local laws and regulations related to the business operations.
- Reviewed financial statements on a monthly basis in order to assess financial health of the organization.
- Analyzed competitor's pricing and product offerings in order to remain competitive within the market.
- Developed relationships with key stakeholders, such as suppliers and vendors, in order to secure advantageous terms for the company.
- Scheduled maintenance activities for equipment used by the business.
- Initiated cost-cutting measures when necessary without sacrificing quality of products or services.
- Participated in trade shows, conventions, and other events related to industry promotion.
- Investigated new technologies that could improve efficiency within the organization.
- Kept records for production, inventory, income, and expenses.
- Determined pricing for products or services based on costs and competition.
- Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
- Conferred with customers to understand needs and finalize purchase orders.
Day Treatment Program Aide
Essex County ARC
Port Henry, USA
06.1998 - 10.1999
- Company Overview: 10 St Patrick Place, Port Henry, NY 12974
Work Study Program
Essex County ARC
Port Henry, USA
09.1997 - 06.1998
- Company Overview: 10 St Patrick Place, Port Henry, NY 12974
Education
Business Management and Human Service -
North Country Community College
01.2004
Independent Study - Immersion in conversational Spanish and artisanal business
Puerto Rico01.2003
High School -
Moriah Central High School
Moriah, NY06.1998
Skills
- Supervision of staff and programs
- Organizational skills
- Computer literacy
- Managing financial accounts
- Bi-lingual Spanish
- Homemaking and home management
- Infant care
- Child care
- Adult care
- Elder care
- Health Services
- Charting and documentation
- Client documentation
- Boundary Setting
- Progress Documentation
- Social Skills Development
- Direct Patient Care
- Indirect Patient Care
- Client Support
Certification
- ARC FA-CPR-AED
- Infection Control & Bloodborne Pathogens
- Wheelchair Securement
- Vehicle Safety
- Medicaid Compliance
- Fire Safety Level 1
- Fire Safety and Emergency Evacuation
- PRAISE - Promoting Relationships and Implementing Safe Environments
- Documenting Restrictive Interventions in the EHR (Electronic Health Record)
- Managing Appointments in the HER Scheduler
- Prevention of Workplace Violence
- Tuberculosis
- Internal Controls
- Privacy and Security of Health Information
- Sexual Harassment in the Workplace
- NYS Right to Know
- Ethics for NYS Employees
- Information and Cyber Security Awareness
- Equal Employment Opportunity: Rights and Responsibilities
- PROMOTE Restrictive Group A
- PROMOTE Restrictive Group B
- Electronic Health Record (EHR) Direct Care Training
- AMAP – Approved Medication Administration Pours
- Telephone Triage
- Workplace Safety
- Transition to Care Coordination for Direct Support Professionals
- Emergency Response and Reporting
- NYSRA Core Competencies
- Professional Rescuer CPR/AED - American Heart Association.
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
Languages
Spanish
Limited
Affiliations
- Gardening
- Dog Training
- Hiking
- Biking
- Reading
- Crafting
- Theater
- Travel
Accomplishments
Spent 4 years living in Puerto Rico.
Timeline
Direct Support Assistant Grade 9
NYS Developmental Disabilities Service Office
01.2010 - Current
Head of Household
01.2009 - Current
Evening Shift Supervisor
Citizen Advocates, Inc.
01.2008 - 01.2010
Prep Cook
Northwoods Inn
01.2003 - 01.2004
Business Owner
Gitana Jewels
01.1999 - 01.2003
Day Treatment Program Aide
Essex County ARC
06.1998 - 10.1999
Work Study Program
Essex County ARC
09.1997 - 06.1998
- ARC FA-CPR-AED
- Infection Control & Bloodborne Pathogens
- Wheelchair Securement
- Vehicle Safety
- Medicaid Compliance
- Fire Safety Level 1
- Fire Safety and Emergency Evacuation
- PRAISE - Promoting Relationships and Implementing Safe Environments
- Documenting Restrictive Interventions in the EHR (Electronic Health Record)
- Managing Appointments in the HER Scheduler
- Prevention of Workplace Violence
- Tuberculosis
- Internal Controls
- Privacy and Security of Health Information
- Sexual Harassment in the Workplace
- NYS Right to Know
- Ethics for NYS Employees
- Information and Cyber Security Awareness
- Equal Employment Opportunity: Rights and Responsibilities
- PROMOTE Restrictive Group A
- PROMOTE Restrictive Group B
- Electronic Health Record (EHR) Direct Care Training
- AMAP – Approved Medication Administration Pours
- Telephone Triage
- Workplace Safety
- Transition to Care Coordination for Direct Support Professionals
- Emergency Response and Reporting
- NYSRA Core Competencies
- Professional Rescuer CPR/AED - American Heart Association.
- First Aid/CPR/AED Certification – American Red Cross or American Heart Association.
Business Management and Human Service -
North Country Community College
Independent Study - Immersion in conversational Spanish and artisanal business
High School -
Moriah Central High School
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Important To Me
Work-life balanceHealthcare benefitsWork from home optionPaid sick leave4-day work weekPaid time off401k matchReferences
References available upon request.
Software
MicroSoft Office
Electronic Health Record
Interests
Music
Arts
Literature
Outdoor Activities
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