Linda M. Mendoza
Fort Edward
Summary
Dedicated personal care assistant focused on improving client well-being through daily living support, medication administration, and health monitoring. Committed to fostering emotional connections and promoting independence while ensuring a safe and clean environment for clients.
Overview
1
1
Language
20
20
years of professional experience
Work History
Personal Care Assistant
PPL First
Albany
07.2025 - Current
- Assisted clients with daily living activities and personal hygiene needs.
- Administered medications and monitored health conditions as instructed by healthcare professionals.
- Provided emotional support and companionship to enhance client well-being.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Maintained a clean and safe living environment for clients at all times.
- Utilized adaptive equipment such as wheelchairs, walkers, or canes to assist clients.
- Participated in recreational activities with clients such as reading books, playing cards or board games.
Personal Care Assistant
Siblings
New York
04.2023 - 06.2025
- Assisted clients with daily living activities and personal hygiene needs.
- Provided emotional support and companionship to enhance client well-being.
- Maintained a clean and safe living environment for clients at all times.
- Prepared beds to promote comfort and cleanliness in client rooms., swept floors, and sanitized surfaces to support activities of daily living.
Pesonal Care Assistant
Committed Home Care
Buffalo
02.2022 - 03.2023
- Assisted clients with daily living activities and personal hygiene.
- Provided companionship and emotional support to enhance client well-being.
- Ensured a safe and clean environment for clients at home.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
Direct Client Contact
Saratoga Springs
Saratoga Springs
01.2017 - 12.2022
- Managed reservations, processed payments, and resolved issues to ensure seamless client support.
- Created and maintained a database of client information, including travel histories, preferences, and contact details.
- Maintained accurate records of all client contacts including assessment results, service delivery plans and progress notes.
- Maintained contact lists of current clients and vendors associated with the Resource Center.
Customer Service Representative
Summer Infant Inc.
Woonsocket
05.2011 - 11.2011
- Resolved customer product warranty and general product inquiries, enhancing customer satisfaction
- Processed product replacements, ensuring timely resolution of customer concerns
- Assisted customers with product inquiries and order placements effectively.
- Resolved customer complaints using company policies and procedures promptly.
- Collaborated with team members to enhance service quality and support efforts.
Participant Services Representative
Advantage (Mercer)
Norwood
08.2009 - 05.2010
- Answered inquiries on health and insurance, defined benefit contributions, and human resources to support customer understanding
- Processed service requests to enhance service delivery and customer satisfaction
- Assisted participants with inquiries regarding benefits and enrollment processes.
- Processed participant requests using internal management systems efficiently.
- Coordinated communication between departments to resolve participant issues promptly.
Customer Service Representative
CVS Caremark
Woonsocket
10.2008 - 07.2009
- Collaborated with managers, pharmacists, and customers to resolve inquiries and deliver support.
- Assisted customers with product inquiries and service requests.
- Resolved customer complaints through effective communication and problem-solving skills.
- Processed orders and returns using the company’s inventory management system.
Assistant Manager
The Furniture Warehouse
Pawtucket
07.2006 - 09.2008
- Interviewed, hired, and trained sales associates to build effective team
- Managed inventory orders to ensure optimal store replenishment
- Performed data entry for accurate record keeping
- Coordinated delivery schedules to maintain timely product distribution
Education
Associate of Science - Criminal Justice
Colorado Technical University
Colorado Springs, CO10-2008
Skills
- Hygiene assistance
- Medication administration
- Health monitoring
- Adaptive equipment usage
- Client support coordination
- Emotional support
Languages
Spanish
Limited
Timeline
Personal Care Assistant
PPL First
07.2025 - Current
Personal Care Assistant
Siblings
04.2023 - 06.2025
Pesonal Care Assistant
Committed Home Care
02.2022 - 03.2023
Direct Client Contact
Saratoga Springs
01.2017 - 12.2022
Customer Service Representative
Summer Infant Inc.
05.2011 - 11.2011
Participant Services Representative
Advantage (Mercer)
08.2009 - 05.2010
Customer Service Representative
CVS Caremark
10.2008 - 07.2009
Assistant Manager
The Furniture Warehouse
07.2006 - 09.2008
Associate of Science - Criminal Justice
Colorado Technical University