Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Linda Modu

BURBANK,CA

Summary

Dynamic and results-driven esthetician with a proven track record at EWC, excelling in customer service and retail sales. Skilled in advanced facial treatments and maintaining high sanitation standards, I foster strong client relationships and consistently enhance satisfaction. A licensed professional, I thrive in fast-paced environments while delivering exceptional care and personalized solutions.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

16
16
years of professional experience

Work History

Esthetician, Wax Specialist

EWC
09.2017 - 07.2021
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
  • Provided exceptional customer service, addressing client concerns promptly and professionally to ensure satisfaction.
  • Recommended retail products for at-home use.
  • Sterilized equipment for patient treatments.
  • Stocked treatment rooms with proper supplies.
  • Fostered friendly, warm, and exceptional customer experience.
  • Welcomed clients arriving for appointments.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Assisted management in inventory control, regularly monitoring stock levels and placing orders as needed.

Hotel Manager

Hotel "Sputnik"
06.2005 - 11.2009
  • Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
  • Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
  • Implemented revenue management strategies to maximize room rates, occupancy levels, and overall profitability.
  • Managed hotel operations for seamless functioning, ensuring high levels of efficiency and guest satisfaction.
  • Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
  • Increased customer service ratings through personable service.
  • Monitored and evaluated performance of personnel to confirm compliance with standards.
  • Improved the quality of food offerings in on-site restaurants by working closely with chefs on menu development and presentation techniques.
  • Managed crisis situations, maintaining guest safety and satisfaction during unexpected events.

Education

Specialist -

Atelier Esthetique, Institute of Esthetics
New York, NY
12-2015

No Degree - English-as-a-Second-Language Education

Stratford Career Institute
New York, NY
10-2014

Master of International Journalism - Journalism And Mass Communication

Ilia State University
Tbilisi, Republic Of Georgia
06-1999

Skills

  • Client support
  • Effective multitasking
  • Spa product sales
  • Appointment coordination
  • Aesthetic design
  • Strong collaborator
  • Effective retail sales strategies
  • Experienced in operating high-frequency machinery
  • Licensed esthetician in New York and California

Languages

English
Native or Bilingual
Georgian
Native or Bilingual
Armenian
Professional Working
Russian
Native or Bilingual

Timeline

Esthetician, Wax Specialist

EWC
09.2017 - 07.2021

Hotel Manager

Hotel "Sputnik"
06.2005 - 11.2009

Specialist -

Atelier Esthetique, Institute of Esthetics

No Degree - English-as-a-Second-Language Education

Stratford Career Institute

Master of International Journalism - Journalism And Mass Communication

Ilia State University