Linda Moore
North Lauderdale,FL
Summary
Dynamic leader with proven expertise in inventory management and customer relations honed at Big Lots and Babies R Us. Excelled in enhancing customer satisfaction and streamlining operations, demonstrating exceptional problem-solving and team coaching abilities. Achieved significant improvements in inventory accuracy and sales through innovative merchandising and efficient team leadership.
Overview
18
18
years of professional experience
Work History
Store Manager
Big Lots
11.2017 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Stores Manager
Babies R Us
02.2007 - 11.2017
- Maintained neat and organized backroom to easily access merchandise and drive sales.
- Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
- Streamlined the stock ordering process with accurate forecasting and timely communication with suppliers.
- Set up displays of merchandise to market new products to customers.
- Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
Education
High School Diploma -
Gloucester City High
Gloucester City, NJSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Team leadership and coaching
- Inventory management
- Store merchandising
Timeline
Store Manager
Big Lots
11.2017 - Current
Stores Manager
Babies R Us
02.2007 - 11.2017
High School Diploma -
Gloucester City High
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