Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Moore-Hackney

Cedar Hill,US

Summary

Competent Mortgage Professional with over 20 years of interpersonal and time management skills.

Overview

10
10
years of professional experience

Work History

Credit Analyst

Atlantic Group, First Republic Bank
05.2022 - 04.2023
  • Accurately analyze financial statements of commercial borrowers, assign accurate risk ratings, and provide appropriate recommendations to mitigate risk
  • Managed daily and weekly pipeline reports
  • Write and present 3-4 credit memos daily in support of company-specific and portfolio-level decisions
  • Participate in structuring, underwriting, and documentation of credit facilities designed to meet both client and investor needs as well as balance bank's internal risk/return requirements.

Customer Service Representative

Results CX
11.2023 - 01.2023
  • Answer customer inquiries and resolve issues related to prescription benefits
  • Provide customer service to members of multiple benefit plans by analyzing their needs and offering appropriate solutions
  • Collaborate with internal departments to ensure optimal customer experience.

Sutherland Global, Truist Mortgage

Remote
10.2021 - 01.2022
  • Review and evaluate data to ascertain loan viability and identify risk issues and potential fraud
  • Evaluate Debt-to-Income ratio, Loan to Value ratio, credit score property valuation, and other factors
  • Determine and document loan conditions and communicate requirements and/or decisions to all parties.

Senior Underwriter

MUFG Union Bank
05.2020 - 10.2021
  • Analyze information from credit applications utilizing the four Cs of credit
  • Review and verify loan application and supporting documentation by contacting internal partners
  • Performed review of all credit documentation to determine loan approval
  • Identify any documentation deficiencies, work with Operations and Legal to address and cure any issues.

Senior Mortgage Underwriter

Headway Workforce Solution
11.2016 - 05.2020
  • Appraisal Review to determine collateral value
  • Mitigate loan risk
  • Condition files for missing and supporting documentation
  • Approve, counteroffer, or deny loan files.

Loss Mitigation Underwriter III

JP Morgan Chase
05.2015 - 08.2016
  • Ensure all credit files are complete, identify any documentation deficiencies, work with Portfolio Operations and Legal to address any deficiencies, and maintain ownership for borrower portfolio shared drive file management
  • Contact borrowers to request approval conditions; Maintain constant contact with internal partners
  • Maintain an active pipeline.

Consumer Underwriter III

Wells Fargo Home Mortgage
02.2013 - 01.2014
  • Underwrite loans to ensure soundness, business value, and compliance with Investor Guidelines
  • Perform credit analysis of all loan products: FHA, VA, and Conventional loans
  • Serve as Joint Venture Processor for a local builder.

Education

Bachelor of Science -

Dallas Baptist University
05.2014

Skills

  • DU/LP
  • Lending Regulations
  • Credit Risk Analysis
  • Data Analysis
  • Attention to Detail
  • Underwriting
  • Empower
  • Appian
  • Verbal and Written Communication

Timeline

Customer Service Representative

Results CX
11.2023 - 01.2023

Credit Analyst

Atlantic Group, First Republic Bank
05.2022 - 04.2023

Sutherland Global, Truist Mortgage

Remote
10.2021 - 01.2022

Senior Underwriter

MUFG Union Bank
05.2020 - 10.2021

Senior Mortgage Underwriter

Headway Workforce Solution
11.2016 - 05.2020

Loss Mitigation Underwriter III

JP Morgan Chase
05.2015 - 08.2016

Consumer Underwriter III

Wells Fargo Home Mortgage
02.2013 - 01.2014

Bachelor of Science -

Dallas Baptist University
Linda Moore-Hackney