Linda Morales
Orlando,FL
Summary
Dedicated healthcare professional specializing in patient care coordination and administrative management. Expertise in streamlining intake processes, medication requests, and enhancing cross-departmental communication to improve patient satisfaction and operational efficiency.
Overview
31
31
years of professional experience
Work History
Cardiology Coordinator
Baptist Health South Florida
Miami, FL
01.2019 - 05.2026
- Coordinated patient care with nurse navigators and patient representatives to enhance patient experience in a busy cardiovascular care unit.
- Managed intake calls for new patient referrals, existing patients, and urgent medical inquiries to streamline communication and support patient needs.
- Processed patient information for surgical requests and new referrals, ensuring accuracy in insurance and medical records to facilitate timely patient care.
Business Office Associate / Cash Management
Lowe's
Orlando, FL
10.2017 - 01.2019
- Oversaw cash management operations, ensuring accuracy in drawer counts, daily register balancing, and timely preparation of bank deposits.
- Maintained accurate financial accounting records and schedules, supporting efficient daily office operations.
- Processed customer transactions efficiently using point-of-sale systems.
Team Coordinator Lead III / Patient Registration II
Baptist Health South Florida Hospital
Miami, FL
02.1995 - 05.2017
- Coordinated team efforts across Main Hospital Emergency Rooms, MRI Diagnostic, and Outpatient Radiology, enhancing collaboration and report accuracy.
- Supervised unit secretaries, transporters, and ER PBX operators, supporting Charge Nurses and Physicians to streamline daily workflow.
- Oversaw patient registration, insurance verification, account receivables collections, and scheduling, ensuring timely processing and patient care.
Education
Technical Degree - Health Management/Medical Assistant
Bauder College
Miami, FLSkills
- Patient care coordination
- Medical records handling
- Insurance verification
- Patient communication
- Time management
- Relationship building
- Patient advocacy
Languages
Bilingual: English & Spanish
Timeline
Cardiology Coordinator
Baptist Health South Florida
01.2019 - 05.2026
Business Office Associate / Cash Management
Lowe's
10.2017 - 01.2019
Team Coordinator Lead III / Patient Registration II
Baptist Health South Florida Hospital
02.1995 - 05.2017
Technical Degree - Health Management/Medical Assistant
Bauder College