Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Murray

Halifax,VA

Summary

Elevated from file clerk to Field Claims Representative during a 35-year career at Virginia Farm Bureau Mutual Insurance, showcasing unparalleled technical writing and analytical skills. Expert in property damage assessment and claims resolution, I excel in negotiations and investigations, underpinned by a commitment to professionalism and teamwork. Skilled Field Claims Representative with experience in managing and resolving insurance claims. Strengths include keen investigative skills, sound judgment, and decisive action to ensure fair and prompt claim settlements. Notable for improving processes leading to efficient case resolution while maintaining high levels of customer satisfaction. Analytical professional in the insurance investigation field known for high productivity and efficient task completion. Skilled in claim evaluation, fraud detection, and regulatory compliance, ensuring thorough and accurate case handling. Excel in communication, problem-solving, and decision-making, leveraging these soft skills to navigate complex cases effectively and deliver optimal outcomes. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

35
35
years of professional experience

Work History

Field Claims Representative

Virginia Farm Bureau Mutual Insurance
Halifax, VA
08.1989 - Current
  • Advanced from file clerk to Field Claims Representative over a 35-year tenure at Virginia Farm Bureau Mutual Insurance Company.
  • I know how to write estimates on property damages, have experience handling investigations of auto accidents, and accept or deny liability based on my investigations.
  • I have worked with several estimating systems, from Simsol to Xactimate.

Education

High School Diploma -

Manchester High School
Chesterfield, VA
06-1988

Skills

  • Technical Writing Skills
  • Assessment of Property Damage
  • Effective Claims Resolution
  • Liability Assessment
  • Policy interpretation
  • Effective Negotiation Strategies
  • Liability determination
  • Accident scene investigations
  • Verify data
  • Ethical standards
  • Analytical skills
  • Claims investigation
  • Teamwork skills
  • Evaluation
  • Risk assessment
  • Excellent communication
  • Settlement negotiation
  • Onsite evaluation
  • Fraud identification
  • Claims
  • Report writing
  • Claims processing
  • Self motivation
  • Professionalism
  • Loss assessment
  • Emergency response
  • Computer skills
  • Teamwork
  • Damage investigation
  • Property adjusting
  • Multitasking

Timeline

Field Claims Representative

Virginia Farm Bureau Mutual Insurance
08.1989 - Current

High School Diploma -

Manchester High School
Linda Murray