Linda Nancy Rivas
Norwalk,California
Summary
Administrative professional with extensive experience in patient record management and appointment scheduling at Cory Campbell, MD PhD. Proficient in Microsoft Office Suite, facilitating effective communication within healthcare settings. Achievements include enhancing office efficiency and ensuring compliance with regulations while maintaining confidentiality and accuracy in medical documentation.
Overview
24
24
years of professional experience
Work History
Administrative Coordinator (Psychiatrist Office)
Cory Campbell, MD PhD
Los Angeles, California
11.2016 - Current
- Provides administrative support to the psychiatrist and patients.
- Oversee the overall efficiency of the office, including scheduling appointments, managing the calendar, patient records, and office supplies.
- Handle incoming calls, emails, faxes, mail, and inquiries from patients and other healthcare providers.
- Assist with intake processes and gathering patient information.
- Maintain strong communication with the doctor and the patients.
- Billing.
- Assist with tasks such as insurance verification and medication prior authorizations.
- Extensive electronic prescription refills.
- Contact the pharmacy for medication status, early refill authorizations, travel overrides, and general prescription medication inquiries.
- Maintain accurate and confidential patient records, including medical history, treatment plans, and progress notes.
- Ensure compliance with relevant regulations and standards.
- Perform personal assistant duties.
Medical Record Reviewer (Qualified Med Evaluator)
Manuel Santiago
Los Angeles, California
01.2013 - 11.2016
- Create summaries of medical records for various purposes, such as legal investigations, or insurance claims.
- Meticulously examining patient records to ensure accuracy and completeness.
- Detecting errors, omissions, or inconsistencies in medical documentation.
- Developing concise and accurate summaries of medical records for specific purposes.
- Protecting patient information in accordance with HIPAA, and other regulations.
- Meticulousness in reviewing and analyzing medical records.
- Familiarity with medical terminology.
- Ability to identify and resolve discrepancies or errors in medical records.
- Ability to manage and organize large volumes of medical records.
Office Administrator (Orthopaedic Office)
Chester A. Hasday MD.
Beverly Hills, California
01.2001 - 01.2013
- Welcoming patients in a friendly and professional manner.
- Addressing patient questions and concerns, providing information about the practice, and directing patients to the appropriate resources.
- Checking patients in for appointments, verifying their information, checking them out after appointments, scheduling, and record keeping.
- Scheduling new and follow-up appointments, managing the calendar, and sending appointment reminders.
- Maintaining and updating patient records, including medical history, insurance information, billing information, and proofreading Qualified Medical Examination Reports.
- Filing and organizing patient records, medical documents, and other administrative materials.
Education
Court Interpreting Program - School Certification - Spanish
Southern California School of Interpretation
Santa Fe Springs, California01.2009
High School -
Lawndale High School
Lawndale, California01.1994
Skills
- Microsoft Office Suite
- Spreadsheet management
- Email communication
- Accounting software proficiency
- Cloud collaboration tools
Languages
- English: Proficient
- Spanish: Proficient
Timeline
Administrative Coordinator (Psychiatrist Office)
Cory Campbell, MD PhD
11.2016 - Current
Medical Record Reviewer (Qualified Med Evaluator)
Manuel Santiago
01.2013 - 11.2016
Office Administrator (Orthopaedic Office)
Chester A. Hasday MD.
01.2001 - 01.2013
Court Interpreting Program - School Certification - Spanish
Southern California School of Interpretation
High School -
Lawndale High School
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