Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
40
40
years of professional experience
Work History
Event Specialist
Advantage Solutions, LLC
01.2016 - Current
Prepare demonstrations of products to hand-out to members at the local BJ’s Wholesale Club
This would include engaging members to get them to buy the product
Monitored feedback from participants after each event, making adjustments as needed for future events.
Ensured compliance with all applicable laws and regulations related to event planning.
Sampling Partner
Farmer Joes, LLC
- 02.2022
Prepare products for sampling by customers and hand them out so the customers will purchase the products available at the new grocery store
Legal Secretary
Stewart & Keyes, P.L.
Fort Myers, FL
01.1999 - 01.2019
Probate and Estate Planning Executive Assistant, Customer Service and Office Manager, Accounting and Payroll Processing, Real Estate and Title Insurance Executive Assistant, Office closed due to lawyer passing away
Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
Coordinated court filings including scheduling hearings, filing deadlines and calendaring events.
Maintained attorney calendars by keeping track of appointments, meetings and conferences.
Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
Organized case files by creating and maintaining document filing systems for easy retrieval of information.
Checked office supplies stock and placed orders to maintain levels.
Composed and revised legal documents, letters, depositions and court documents.
Organized and maintained law libraries, documents and case files.
Team Member
Target Greatland
Fort Myers, FL
01.1993 - 01.2005
Inventory/stock shortage control supervisor, Customer service/human resource clerk – scheduled employment interviews and training, Accounts receivables, cash office processing, Held supervisory positions as well as support positions in both full-time and part-time employment
Provided customer service support to ensure satisfaction.
Received, processed, and stocked merchandise in accordance with store policies.
Answered phone calls regarding inquiries about products or services.
Adhered to safety guidelines while operating machinery or stocking shelves.
Land, population, and property records research, Office Manager and Human Resource Manager, Payroll processing, Report preparation and finalization, Customer Service and Public Relations, Newsletter preparation and publication
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Ordered supplies and equipment to maintain adequate inventory levels.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Prepared agendas for board meetings along with taking minutes during sessions.
Provided administrative support to management team including preparing reports and presentations.
Processed payroll accurately ensuring all employees were paid on time.
Maintained filing system for records, correspondence and other documents.
Responded to customer inquiries via phone or email in a professional manner.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Education
Management Studies toward Bachelor’s Degree -
Hodges University
Fort Myers, FL
05.2013
Associates of Science Degree in Applied Management -
Kaplan University
Boca Raton, FL
05.2004
Skills
Proficient in Microsoft Word
Windows '98, XP, Vista, and Windows 7
Office 2003, and 2010
Quicken
PCLaw
Jr
DoubleTime
Outlook
Excel
PowerPoint
Access
Scanning and imaging software
Excellent communication
Problem-solving skills
Able to work with diverse population
Sales contract management
Meeting planning
Event calendar management
Food service knowledge
Records Maintenance
Business Administration
Scheduling
Records Management
City
North Fort Myers
State
FL
Zip
33917
Street
9540 Shadow Oak Lane
Additional Education
Bert Rodgers School of Real Estate, Fort Myers, FL, 1977, Real Estate Salesperson License (not currently licensed)
Lee County Vo-Tech, Fort Myers, FL, 1969, Graduated from the Clerical and Secretarial Program
Huron College, Huron, South Dakota, Courses: general studies