Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Linda Nguyen

Browns Mills

Summary

Knowledgeable and adaptable professional with a proven track record in service excellence and analytical problem-solving. Excelled at Rutgers research by demonstrating proficiency in laboratory techniques and research design. Experienced in providing team collaboration at Aeropostale and Wawa, enhancing customer satisfaction and operational efficiency. Skilled in managing multiple tasks and compiling data, ready to learn and contribute to dynamic team success. Reliable, results-driven with communication and problem-solving skills.

Overview

3
3
years of professional experience

Work History

Retail Sales Associate

Aeropostale
06.2024 - Current
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Greeted customers and helped with product questions, selections, and purchases.

Undergraduate Student Researcher

Rutgers, The State University of New Jersey
03.2024 - Current
  • Enhanced research quality by diligently reviewing and analyzing relevant literature sources.
  • Supported fellow researchers with technical assistance, fostering a collaborative work environment.
  • Applied critical thinking skills to identify potential areas for further investigation within the research topic.
  • Developed proficiency in various lab techniques, leading to more accurate and reliable results.
  • Mentored incoming undergraduate researchers, providing guidance on best practices and lab procedures.
  • Collaborated closely with faculty advisors, incorporating constructive feedback into ongoing research efforts.
  • Interpreted and analyzed research data to draw conclusions on outcomes.
  • Analyzed results using analytical software and created reports.
  • Participated in lab meetings and project presentations. ie Won the Center for Computational and Integrative Biology (CCIB) competitive poster presentation.
  • Used Thermogravimetric analysis (TGA) and Fourier Transform Infrared Spectroscopy to perform qualitative and analysis of data.

Food Service Worker

Wawa
10.2021 - Current
  • Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
  • Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Maintained safety standards by properly handling food and adhering to sanitation guidelines.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
  • Promoted a positive work environment through effective communication with colleagues and supervisors.
  • Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.

Education

Bachelor of Science - Biochemistry

Rutgers University
Camden, NJ
12-2025

Associate of Science - Chemistry

Rowan College At Burlington County
Mount Laurel, NJ
05-2023

High School Diploma -

Pemberton Township High School
Pemberton, NJ
05-2021

Skills

  • Service Excellence

  • Analytical Problem-Solving

  • Team-Oriented Approach

  • Proficient in Laboratory Techniques

  • Field Research Experience

  • Research Experimental Design

  • Adaptable Learner

  • Skilled at Managing Multiple Tasks

  • Data Compilation

Accomplishments

  • Won first place in the Summer Research Presentation for Center for Computational and Integrative Biology (CCIB) ar Rutgers University.
  • Balanced multiple jobs while maintaining high GPA.
  • Provided extended care for a special needs family member.

Languages

English
Native or Bilingual
Vietnamese
Native or Bilingual

Timeline

Retail Sales Associate

Aeropostale
06.2024 - Current

Undergraduate Student Researcher

Rutgers, The State University of New Jersey
03.2024 - Current

Food Service Worker

Wawa
10.2021 - Current

Bachelor of Science - Biochemistry

Rutgers University

Associate of Science - Chemistry

Rowan College At Burlington County

High School Diploma -

Pemberton Township High School

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Linda Nguyen