Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Nicholas-Gonia

Spring Hill,FL

Summary

A dedicated and dependable food service professional with experience in all facets of full service student dining as well as upscale catering. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

37
37
years of professional experience

Work History

Director of Dining Services

Compass Group NA
07.1995 - 06.2019
  • Oversaw successful catering events, ensuring seamless execution and client satisfaction.
  • Boosted customer satisfaction ratings by consistently delivering high-quality food and service.
  • Maintained strict health and safety standards in accordance with local regulations, resulting in zero violations during tenure.
  • Established effective communication channels between kitchen and front-of-house teams for smooth daily operations.
  • Fostered a positive work environment by cultivating strong teamwork amongst all departments.
  • Oversaw food preparation and monitored safety protocols.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Director of Dining Services

Professional Food Management
01.1982 - 06.1995

Directed all facets of college and university dining services at several small to large institutions.

Developed budgets, directed all purchasing, managed all HR and staff hiring and day to day oversite,

Developed menus for student dining and catered events, Directed professional culinary staff in food preparation assisting when needed

Education

Bachelor of Arts - Sociology, Religion, Business

University of Evansville
Evansville, IN

Skills

Culinary skills

Hot and cold food prep

Deli prep

Bakery scratch and convenience prep

Grill and fast food

Training and monitoring of state and local health policies

Cashiering

Customer service

Accts receivable, Accts payable and payroll administration

Timeline

Director of Dining Services

Compass Group NA
07.1995 - 06.2019

Director of Dining Services

Professional Food Management
01.1982 - 06.1995

Bachelor of Arts - Sociology, Religion, Business

University of Evansville
Linda Nicholas-Gonia