Linda Noell
Chapel Hill,NC
Summary
Dynamic Transportation Dispatcher at the University of North Carolina at Chapel Hill, adept at fostering strong relationships through effective communication and problem-solving. Skilled in multitasking and data-driven decision-making, ensuring timely resolutions and maintaining operational efficiency. A dedicated team player committed to enhancing service quality. Compassionate care provider with solid background in providing personal care and companionship to elderly clients. Consistently demonstrated ability to build trusting relationships, offering emotional support and assistance with daily activities. Proven track record of employing patience and empathy to enhance client well-being.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Companionship
Private Care
06.2023 - Current
- Provided companionship to patients through engaging conversations or recreational activities based on individual preferences, alleviating feelings of loneliness and isolation.
- Provided compassionate companionship to clients while engaging in conversation or leisure activities together.
Transportation Dispatcher
University of North Carolina at Chapel Hill
09.2002 - Current
- Developed strong relationships with students, Staff and faculty through proactive communication and problem-solving support.
- Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
- Handled incoming calls and emails from customers regarding transporting to different location around campus.
- Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
- Developed strong relationships with clients through proactive communication and problem-solving support.
Education
High School Diploma -
Chapel Hill Carrboro City School
Chapel Hill, NC06-1989
Skills
- Strong communication skills: communicate clearly and effectively to the drivers, student, staff and faculty
- Multitasking: Managing multiple drivers, using a 2way radio to communicate with the drives, answering multiple phone lines, dispatcher to stay focused and adapt to shifting priorities
- Problem-solving: Dispatcher coordinating and addressing issues quick thinking resolve issues that arise, rescheduling vehicles, dispatcher manually dispatch when GPS not working, team player when needed to assist supervisor
- Data Entry: Dispatchers may need to log in formation into digital systems requiring basic data entry skills
- Companionship and conversation
- Patient companionship
Certification
Commercial Driver License
Class B and P endorsement
Timeline
Companionship
Private Care
06.2023 - Current
Transportation Dispatcher
University of North Carolina at Chapel Hill
09.2002 - Current
High School Diploma -
Chapel Hill Carrboro City School
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