Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Linda Ogg

Receptionist
Pittsgrove,NJ

Summary

Friendly Receptionist with background in various office settings. Knowledgeable about clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.

Overview

23
23
years of professional experience

Work History

Receptionist

Bagley Family & Cosmetic Dentistry
08.2019 - 11.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Maintained patient information using Dentrix, Dexis, Dental Sleep Solutions and Pristine.
  • Obtained all pre-authorizations and collected all co-pays for treatment plans.
  • Designed all outgoing office campaigns using Demand Force.
  • Resolved customer problems and complaints.

Unit Secretary

Virtua Memorial Hospital
01.2009 - 09.2018
  • Managed incoming calls and directed to appropriate nursing staff.
  • Organized paperwork such as charts and reports for unit and patient needs.
  • Maintained rapport with physicians, nurses and other healthcare personnel.
  • Maintained current and accurate medical records for patients.
  • Organized, decorated, and provided meals to staff for all holidays and occasions, as morale builder for their demanding positions. Created end of day group "elevator pic" to finish day with a smile.

Medical Assistant

Med Rehab And Spine
03.2009 - 11.2009
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Set up sterile fields and assisted 7 pain management procedures daily.

Administrative Clerk

Lowes Home Improvement Stores
01.2002 - 01.2007
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Enhanced training approaches to better educate new staff and consultants on special order sales.
  • Front end customer service, cash office end of day preparation of deposits and safe management.
  • Installed sales coordinator.

Clinical Research Coordinator

Allergy And Asthma
01.2000 - 02.2002
  • Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
  • Collected data and followed research protocols, operations manuals and case report form requirements.
  • Maintained compliance with protocols covering 1 patient care and clinical trial operations.

  • Gathered, processed and shipped lab specimens.

Medical Assistant

Galler, Feinberg And Gadon Surgical Associates
04.1997 - 12.1999
  • Obtained client medical history, medication information, symptoms and allergies.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Coordinated all patient vascular studies, pre-authorization and scheduling.

Education

High School Diploma -

Collingswood High School
Collingswood, NJ

Medical Assistant - Medical Assistanct

Atlantic County Vocational School
Mayslanding, NJ
06.1997

Skills

  • Positive Attitude and Energetic
  • Call Answering and Routing
  • Greeting and Seating Clients
  • Computer Proficiency
  • Administrative Support
  • Customer Service Process Improvement

Timeline

Receptionist

Bagley Family & Cosmetic Dentistry
08.2019 - 11.2022

Medical Assistant

Med Rehab And Spine
03.2009 - 11.2009

Unit Secretary

Virtua Memorial Hospital
01.2009 - 09.2018

Administrative Clerk

Lowes Home Improvement Stores
01.2002 - 01.2007

Clinical Research Coordinator

Allergy And Asthma
01.2000 - 02.2002

Medical Assistant

Galler, Feinberg And Gadon Surgical Associates
04.1997 - 12.1999

High School Diploma -

Collingswood High School

Medical Assistant - Medical Assistanct

Atlantic County Vocational School
Linda OggReceptionist