Friendly Receptionist with background in various office settings. Knowledgeable about clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
23
23
years of professional experience
Work History
Receptionist
Bagley Family & Cosmetic Dentistry
08.2019 - 11.2022
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients and updated client records.
Answered central telephone system and directed calls accordingly.
Maintained patient information using Dentrix, Dexis, Dental Sleep Solutions and Pristine.
Obtained all pre-authorizations and collected all co-pays for treatment plans.
Designed all outgoing office campaigns using Demand Force.
Resolved customer problems and complaints.
Unit Secretary
Virtua Memorial Hospital
01.2009 - 09.2018
Managed incoming calls and directed to appropriate nursing staff.
Organized paperwork such as charts and reports for unit and patient needs.
Maintained rapport with physicians, nurses and other healthcare personnel.
Maintained current and accurate medical records for patients.
Organized, decorated, and provided meals to staff for all holidays and occasions, as morale builder for their demanding positions. Created end of day group "elevator pic" to finish day with a smile.
Medical Assistant
Med Rehab And Spine
03.2009 - 11.2009
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Set up sterile fields and assisted 7 pain management procedures daily.
Administrative Clerk
Lowes Home Improvement Stores
01.2002 - 01.2007
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Enhanced training approaches to better educate new staff and consultants on special order sales.
Front end customer service, cash office end of day preparation of deposits and safe management.
Installed sales coordinator.
Clinical Research Coordinator
Allergy And Asthma
01.2000 - 02.2002
Worked with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Collected data and followed research protocols, operations manuals and case report form requirements.
Maintained compliance with protocols covering 1 patient care and clinical trial operations.
Gathered, processed and shipped lab specimens.
Medical Assistant
Galler, Feinberg And Gadon Surgical Associates
04.1997 - 12.1999
Obtained client medical history, medication information, symptoms and allergies.
Directed patients to exam rooms, fielded questions and prepared for physician examinations.
Collected and documented patient medical information such as blood pressure and weight.
Coordinated all patient vascular studies, pre-authorization and scheduling.
Registered Dental Hygienist at Family and Cosmetic Dentistry, Dr. Nagwa Rofael & AssociatesRegistered Dental Hygienist at Family and Cosmetic Dentistry, Dr. Nagwa Rofael & Associates
Registered Dental Hygienist at Nima Foroutan DDS Family and Cosmetic DentistryRegistered Dental Hygienist at Nima Foroutan DDS Family and Cosmetic Dentistry