Linda Oglesby
Atlanta,GA
Summary
Personable Office Administrator with 10 plus years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
10
10
years of professional experience
Work History
Office Administrator
Novare Group
Atlanta, GA
01.2019 - Current
- Interacted with customers by phone, email or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Kept detailed records of supplies and office equipment use to budget and make orders for new supplies.
- Trained new employees on administrative procedures, company policies and performance standards.
- Assisted with coordination and hosting of company events.
- Assisted in training temporary employees for special projects.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Completed bi-weekly payroll for 25 employees
Receptionist Administrative Assistant
Ajilon Staffing Agency
Atlanta, GA
01.2018 - 01.2019
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Arranged rapid office equipment repair and maintenance with vendors.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Maintained staff directory and company policy handbook for human resources department.
Facilities Coordinator
Ajilon Staffing Agency
03.2017 - 11.2017
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
- Managed minor appliance issues and scheduled repairs.
- Ordered, maintained and distributed supplies and inventory.
Data Analyst Clerk
Ajilon Staffing Agency
Atlanta, GA
11.2016 - 03.2017
- Verified customer and account information by reviewing entered data, combined data from multiple systems when account information is incomplete.
- Review data for deficiencies; resolve discrepancies, purged files to eliminate duplicate data by using standard procedures.
- Maintain customer confidence and protects operations by keeping information confidential.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Managed time efficiently in order to complete all tasks within deadlines
- Cultivated interpersonal skills by building positive relationships with others
Operations Specialist
Verizon
Atlanta, GA
02.2014 - 11.2016
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Motivated and trained employees to maximize team productivity.
- Processed inbound and outbound shipments with high accuracy by directing associate teams and managing inventory processes.
- Encouraged and promoted ideas aligned to business needs and benefits.
- Oversaw daily inventory management and supervising work of team.
- Enhanced operational performance by developing and optimizing standard practices.
Retail Wireless Consultant
Verizon Wireless
02.2013 - 01.2014
- Increased sales by using expert knowledge of wireless products and services to help customers make selections.
- Set up wireless services for new and returning customers each day.
- Researched customer database to determine current plan and offer service options.
- Provided wireless technical support and product coaching to customers daily.
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Accepted and processed payments and purchases for new equipment using POS system.
Education
BBA - Business Management
Robert Morris University - Illinois
Chicago, IL11.2004
Associate of Applied Science - Computer Networking
Robert Morris University - Illinois
Chicago, IL06.2003
Skills
- Managing Office Supply Inventory
- Office Management
- Business Correspondence
- Planning Events
- Processing Expenses
- Travel Coordination
- Office Equipment Proficiency
- Administrative Arrangements
- Administration and Operations
- Customer Relationship Management
- Office Production Evaluation
- Microsoft Office
- Developing Office Systems
- Calendar Management
- Office Workflow Support
- Maintaining Office Records
Timeline
Office Administrator
Novare Group
01.2019 - Current
Receptionist Administrative Assistant
Ajilon Staffing Agency
01.2018 - 01.2019
Facilities Coordinator
Ajilon Staffing Agency
03.2017 - 11.2017
Data Analyst Clerk
Ajilon Staffing Agency
11.2016 - 03.2017
Operations Specialist
Verizon
02.2014 - 11.2016
Retail Wireless Consultant
Verizon Wireless
02.2013 - 01.2014
BBA - Business Management
Robert Morris University - Illinois
Associate of Applied Science - Computer Networking
Robert Morris University - Illinois
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