Linda Orange

Covenant Health Care/Orthopedics

06.1990 - 08.2015

Checked patient insurance, demographic, and health history to keep information current.
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Managed multi-line phone system and pleasantly greeted patients.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Enhanced office productivity by handling high volume of callers per day.
Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Assisted in inventory management, ordering supplies when necessary to maintain adequate stock levels for clinical operations.
Maintained a clean and organized reception area, contributing to a professional, efficient, and welcoming environment for patients and visitors.
Streamlined appointment scheduling for increased efficiency and reduced patient wait times.
Managed high call volumes with professionalism, efficiently handling inquiries and relaying messages to relevant staff members.
Contributed to a welcoming atmosphere, greeting patients upon arrival and addressing their needs promptly.
Supported office staff and operational requirements with administrative tasks.

Summary