Linda Ordaz
Balch Springs,TX
Summary
Experienced with direct patient care and support functions. Utilizes strong communication skills and medical knowledge to assist in clinical settings. Knowledge of patient monitoring and documentation, ensuring accurate and timely updates.
Overview
10
10
years of professional experience
Work History
Unit Patient Care Technician
Parkland Hospital
12.2024 - Current
- Assisted nursing staff with daily tasks for efficient workflow and quality patient care.
- Improved patient satisfaction by providing compassionate and attentive care to individuals in the unit.
- Educated patients on self-care techniques by demonstrating proper hygiene practices and providing information about prescribed medications.
- Enhanced patient safety through diligent monitoring of vital signs, promptly reporting abnormalities, and administering medications as needed
- Maintained a clean and organized environment for patients through regular room cleaning and sanitization efforts.
- Monitored intake/output levels diligently to ensure proper hydration status among patients in the unit.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Warehouse Associate
Amazon
11.2020 - Current
- Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Medical Assistant
Pediatric Associates of Dallas
11.2023 - 12.2024
- Prepares treatment rooms for examination of patients.
- Assists in the examination and treatment of patients under the direction of a physician.
- Interviews patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records or inputs information to patients' medical record.
- Established trusting relationships with patients and families, fostering a positive atmosphere during visits.
- Prepared lab specimens for diagnostic evaluation.
Medical Assistant
MD Family Clinic/MD Kids Pediatrics
09.2018 - 06.2020
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Reviewed referral details and expectations with providers and patients and requested new referrals when necessary.
- Administered vaccinations and medications for timely delivery of essential treatments.
Customer Representative
Oportun
07.2017 - 08.2018
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Medical Assistant
Loop 12 Medical Clinic
04.2018 - 06.2018
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
Phlebotomist
Clinicals, Baylor Scott & White Health
03.2018 - 03.2018
- Completed 120 hours
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart, carrier and station.
Medical Assistant Extern
IMedicine & Primary Care
08.2017 - 11.2017
- Completed 216 hours
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Kept facility stocked with necessary supplies, equipment and instruments.
Machine Operator
Strukmyer Medical
04.2015 - 07.2017
- Prepared machine for production processes by equipping with required tools and parts.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Monitored and observed production line to watch for pile-ups and jams.
- Manipulated controls to set, activate and adjust mechanisms on machinery.
- Lubricated parts and performed minor maintenance to improve machine function.
Education
Diploma - Medical Assisting
Concorde Career College
Dallas, TX05.2018
High School Diploma - undefined
Dallas Can Academy
Dallas, TX01.2017
Diploma -
EastField College
Mesquite, Tx01.2018
Skills
- Fluent in English/Spanish
- Specimen collection / processing
- Toileting assistance
- Compassionate care
- Newborn support skills
- Customer service
- Laboratory experience
- Bathing assistance
- Basic life support
- Vital signs monitoring
- Catheter care
- Patient transport
- Feeding assistance
Timeline
Unit Patient Care Technician
Parkland Hospital
12.2024 - Current
Medical Assistant
Pediatric Associates of Dallas
11.2023 - 12.2024
Warehouse Associate
Amazon
11.2020 - Current
Medical Assistant
MD Family Clinic/MD Kids Pediatrics
09.2018 - 06.2020
Medical Assistant
Loop 12 Medical Clinic
04.2018 - 06.2018
Phlebotomist
Clinicals, Baylor Scott & White Health
03.2018 - 03.2018
Medical Assistant Extern
IMedicine & Primary Care
08.2017 - 11.2017
Customer Representative
Oportun
07.2017 - 08.2018
Machine Operator
Strukmyer Medical
04.2015 - 07.2017
High School Diploma - undefined
Dallas Can Academy
Diploma - Medical Assisting
Concorde Career College
Diploma -
EastField College
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