Linda Parent
Lagrange,ME
Summary
Proven track record at PCHC, enhancing customer satisfaction and streamlining records management through expert data entry and office administration. Skillfully managed and motivated teams, significantly improving operational efficiency. Demonstrates exceptional computer skills and a commitment to maintaining confidentiality, with a focus on impactful results and team mentorship.
Overview
17
17
years of professional experience
Work History
Administrative Assistant
PCHC
07.2019 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Ensured accurate record-keeping with diligent data entry and database management.
- Scheduled office meetings, and interviews.
- Assisted, in a small way, in onboarding new employees.
- Developed and updated spreadsheets and databases to track, and report.
Medical Records & Referrals Manager
PCHC
07.2007 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Onboarded new employees with training and new hire documentation.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Medical Secretary
Beals College
BangorSkills
Customer Service
Data Entry
Computer Skills
Office Administration
Records Management
Timeline
Administrative Assistant
PCHC
07.2019 - Current
Medical Records & Referrals Manager
PCHC
07.2007 - Current
Medical Secretary
Beals College