To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Assembler/Inspector II
Masterbrand Cabinets
06.2021 - Current
Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
Inspected and examined materials and finished parts and products for defects.
Prepared reports detailing findings of inspections, investigations, and tests.
Upheld codes and regulations governing materials, processes, and procedures.
Customer Service Agent
Chime Solutions
12.2020 - 06.2021
Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Educated clients on account services and resolved client inquiries regarding statement information and account balances.
Assistant Dietician
Sunny Grove Assisted Living
11.2019 - 12.2020
Served meals to residents in accordance with established schedules and dietary procedures.
Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
Maintained strict levels of cleanliness for tables, floors and prep areas.
Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
Completed detailed nutritional assessments of each patient based on health history, medical conditions and energy requirements.
Front Office Administrator
Smith & Son's Paint And Body Shop
08.2010 - 01.2013
Responded to inquiries from callers seeking information.
Provided clerical support to company employees by copying, faxing and filing documents.
Kept reception area clean and neat to give visitors positive first impression.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Education
Associate of Arts - Business/Medical Administration
Southern Crescent Technical College
Thomaston
05.2010
High School Diploma -
Lamar County Comprehensive High School
Barnesville
05.1982
Skills
Process Improvement
Safe Work Practices
Safety Awareness
Visual Inspection
Client Rapport-Building
Strong Telephone Etiquette
Client Relationships
Team Goals
Troubleshooting and Resolution
Navigational Skills
Customer Understanding
Understanding Customer Needs
Timeline
Assembler/Inspector II
Masterbrand Cabinets
06.2021 - Current
Customer Service Agent
Chime Solutions
12.2020 - 06.2021
Assistant Dietician
Sunny Grove Assisted Living
11.2019 - 12.2020
Front Office Administrator
Smith & Son's Paint And Body Shop
08.2010 - 01.2013
Associate of Arts - Business/Medical Administration