Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Linda Peña

USA

Summary

Highly experienced senior buyer with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on a consistent schedule.

Overview

19
19
years of professional experience

Work History

Trust Associate

Chevy Chase Trust
10.2024 - Current
  • Communicated clearly and effectively with clients (e.g. account owners, trust beneficiaries and portfolio managers) on a daily basis. Responded to their requests and works with them to resolve issues and meet their needs
  • Prepared and processed cash contributions and distributions upon receipt of appropriate documentation
  • Facilitated stock transfers for gifting
  • Filing, copying, scanning and faxing
  • Utilize the UNITY platform for administrative services, account maintenance, and the creation of administrative reports
  • Processing IRA and ERISA distributions.
  • Maintained administrative account files electronically through CRM
  • Organized documents and correspondence
  • Worked with Sr Trust Officer to monitor cash positions in accounts on a daily basis and resolve any overdrafts
  • Support the Senior Trust Officers in all other aspects of trust administration
  • Other duties as assign

Sales Team and Buyer

Dalton Brody
10.2014 - 09.2024
  • Provided recommendations for the store’s distinct clientele, traveled to different markets focusing on jewelry and women's accessories to find new merchandise seasonally
  • Processed and stocked merchandise in accordance with store standards.
  • Trained, coached, and mentored new sales associates for maximum performance.
  • Kept detailed track of sales and customer information in company system.
  • Performed inventory control procedures to manage stock.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Managed 5-10-member sales team activities.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Frequently working on displays re-working new merchandise
  • Performed special orders for customers regularly along with providing personalization, properly gift wrapping and shipping gifts
  • Worked closely with clientele on gift selections for all occasions

Store Manager

Dalton Pratt
11.2011 - 09.2014
  • Daily Operations include providing a unique shopping experience while informing customers on custom made items throughout the store
  • Processing and receiving all incoming inventory, maintaining accurate records of merchandise received
  • Work closely with owner's planning, making recommendations, and overseeing store operations
  • Report all damaged or defective merchandise to vendor ensuring credits or replacements are processed in a timely and accurate manner
  • Create purchase orders for new merchandise and re-orders
  • Replenish merchandise and update new and featured items in the window and throughout the sales floor.

Sales Associate

Container Store
03.2010 - 10.2011
  • Provided excellent customer service on the sales floor, assisted on the registers, and merchandise sales floor, and worked closely with new and repeat customers while designing custom solutions for their individual needs and spaces.
  • Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
  • Solved customer challenges by offering relevant products and services.
  • Greeted customers and helped with selecting merchandise, finding accessories and completing purchases.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Stayed current on company offerings and industry trends.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Design Assistant

Sandra Meyers Design Studio
09.2008 - 05.2010
  • Maintained client files and prepared proposals, purchase orders and invoices for all clients
  • Assisted in fabric and finish selections along with researching materials for each project.
  • Duties include, creating floor plans, elevations and renderings, along with space planning for specified projects.

Manager & Assistant

Marimekko Concept Store
04.2007 - 08.2008
  • Duties included strong emphasis on customer service, product, and visual presentation.
  • Managed 15 employees, through effective communication, training and feedback.
  • Oversaw client specialists within the store, ensuring the highest level of customer service and operational standards were upheld.
  • Worked on mock-ups for clients, which entailed suggestions regarding, color, scale and fabric.

Designer & Planner

Creative Access
10.2006 - 09.2007
  • Worked on As-Built and space planning for clients, along with developing Construction Documents.
  • Participated in the development of preliminary design concepts and programming with architects.
  • Assisted in researching and evaluating appropriate materials, selecting and specifying furniture, fixtures, and equipment.
  • Selected finishes for various projects, ordered samples, referenced specifications and assembled sample, and finished boards.
  • Updated resource library, participated on a team which surveyed the Library of Congress which required documentation of field measurements, personnel, workstation numbers also worked on design intent documents, assisted in selecting fabric and finishes for Pentagon café, data entry and facilities assessment for Pentagon renovation project.

Education

BA - Interior Design

Marymount University
Arlington, VA

Associate of Arts - General Studies

Montgomery College
Rockville, MD

Skills

  • Studio Designer
  • Microsoft Word
  • Microsoft Access
  • Microsoft Excel
  • AutoCAD 2010
  • Customer Service
  • Order Management
  • Microsoft PowerPoint
  • Microsoft Outlook

Languages

Spanish, Professional Working

Timeline

Trust Associate

Chevy Chase Trust
10.2024 - Current

Sales Team and Buyer

Dalton Brody
10.2014 - 09.2024

Store Manager

Dalton Pratt
11.2011 - 09.2014

Sales Associate

Container Store
03.2010 - 10.2011

Design Assistant

Sandra Meyers Design Studio
09.2008 - 05.2010

Manager & Assistant

Marimekko Concept Store
04.2007 - 08.2008

Designer & Planner

Creative Access
10.2006 - 09.2007

BA - Interior Design

Marymount University

Associate of Arts - General Studies

Montgomery College