Linda Phan
Bartlett,IL
Summary
Dynamic individual with hands-on experience in Buying/planning and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
18
18
years of professional experience
Work History
Replenishment Planner/ Associate Buyer
The Room Place
07.2013 - 07.2024
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
- Processed required paperwork to expedite handling of shipped and received goods.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Supported reporting, accounting and recordkeeping staff with accurate updates regarding shipment information.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Prepared in-depth reports regarding orders, sales and costs and distributed weekly to appropriate management staff.
- Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Created hands-on training program for newly hired employees to acclimate each person to company policies and procedures and individual job duties.
Website Category Manager
The RoomPlace
07.2008 - 06.2013
- Coordinated with developers and designers to confirm websites are user-friendly, visually appealing and optimized for SEO.
- Used content management system to analyze user engagement and website traffic metrics.
- Approved, reviewed and edited content flowing to website.
- Configured and purchased domains for websites.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Managed revenue models, process flows, operations support, and customer engagement strategies.
- Increased sales volume and expanded product line to new customers.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Executive Assistant
The RoomPlace
12.2006 - 06.2008
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
- Handled confidential and sensitive information with discretion and tact.
- Wrote reports, executive summaries and newsletters.
- Processed travel expenses and reimbursements for executive team and senior management group.
- Supported business and hospitality needs of corporate partners and staff during meetings and company events.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Screened calls and emails and responded accordingly to support executive correspondence.
Education
Bachelor of Science - Business Management
UNIVERSITY of Phoenix
Irvine, CA01.2007
High School Diploma -
Santiago High School
Garden Grove, CA05-1992
Skills
- Microsoft Office (Words/Excel/and PowerPoint)
- SAP
- GERS
- Zoom
- STORIS-ERP Systems Proficiency
- Demand Solutions Forecasting /Planning Software
- Asana - Project Management
- Oracle
- Supply Chain Optimization
- Exective-Administrative Support
- Procurement
- Inventory Management
- Organization
- Detail Oriented
- Small team management
- Decision Making
- Pricing
- Teamwork and Collaboration
- Time Management
- Visual Display
- Customer Assistance
- Communicative
- Productivity Analysis
- Verbal and Written Communication
- Merchandising Expertise
Accomplishments
- Achieved Customer and Managers appreciation through effectively helping with vendors to get products delivered to customers with no porblems.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Replenishment Planner/ Associate Buyer
The Room Place
07.2013 - 07.2024
Website Category Manager
The RoomPlace
07.2008 - 06.2013
Executive Assistant
The RoomPlace
12.2006 - 06.2008
Bachelor of Science - Business Management
UNIVERSITY of Phoenix
High School Diploma -
Santiago High School
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