Linda Haley

• I ran a press that made part for Honda and BMW. I also ran a overhead crane and drove a forklift to be able to do my daily tasks
• I would also train new employees on how to run the press

• Ran a press that made parts for all types of golf cart wheels and other outdoor equipment

I also checked for defects in the parts to help insure good quality parts for our customers

• Operated a robotic welding machine to produce vehicle parts for Honda. Inspected the parts to make sure there was no issues

• Assisted in the development of operational strategies to ensure efficient and productive operations.
• Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
• Conducted regular performance reviews for employees to identify areas of improvement.
• Developed a system for tracking inventory and ordering supplies as needed.
• Ensured compliance with safety regulations and company policies.
• Monitored employee attendance records, timekeeping, and payroll information.
• Managed customer service inquiries and complaints in a timely manner.
• Communicated regularly with customers to gain insights into their needs.
• Supervised daily operations including scheduling shifts, assigning duties.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Delegated work to staff, setting priorities and goals.
• Recruited and trained new employees to meet job requirements.

• Lead and manage a team of 15 employees in the Department, ensuring that all tasks are completed efficiently and on time.
• Developed strategies to improve customer service and increase sales by 10% within 6 months.
• Coached and trained new staff members, providing guidance on department policies and procedures.
• Ensured compliance with all safety regulations in the workplace.
• Implemented cost-saving initiatives throughout the Department while maintaining high standards of quality assurance.
• Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
• Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
• Evaluated employee feedback surveys regularly to identify areas of improvement in customer service delivery.
• Handled shift overstock, restocking and inventory control.
• Worked closely with sales associates to complete tasks.
• Followed safety protocols and company processes and procedures.
• Executed targeted merchandising and promotional plans to meet department sales goals.
• Performed opening and closing duties as part of management team and handled cash management.

• Ensured safe loading and unloading of cargo ships, monitoring of dock operations, and compliance with safety regulations.
• Inspected vessels for safety hazards and coordinated repairs as needed.
• Managed the scheduling of vessel arrivals and departures to ensure efficient use of resources.
• Maintained accurate records of cargo shipments inbound and outbound from the dock facility.
• Coordinated with other departments within the organization to ensure timely delivery of goods to clients or vendors.
• Developed and implemented standard operating procedures for all dock activities.