Linda Pleitez
Middletown,NJ
Summary
Quality-focused Office Clerk committed to approaching administrative tasks with tenacity and attention to detail. Knowledge of Microsoft Word and Excel Software. Enjoy working with people and make them feel welcome and build a long term relationships with customers, deliver positive experience through high-quality customer care. Bilingual self-starter with broad customer service background. Skilled in developing relationships and providing exceptional individualized service. Thrive in dynamic and fast-paced environments. Creative, resourceful, and seeking positions of increased responsibility with room for advancement.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Financial Advisor
Hackensack Meridian Health
12.2023 - Current
- Developed comprehensive financial plans for clients to achieve short-term and long-term help, working directly under state of NJ guidelines , Charity Care Department uses critical thinking, analyzes every patient as an individual.
- Over the phone and in person financial screening
- Established new client relationships by conducting thorough needs assessments during initial consultations.
- Collaborated with team members to streamline processes and improve overall client experience.
- Maintained open lines of communication with clients, providing updates and addressing concerns promptly to ensure their peace of mind during the process.
- Increased client satisfaction by providing personalized financial advice.
Bilingual Parish Secretary
MOTHER OF MERCY PARISH
12.2015 - Current
- Maintain office scheduling and event calendars
- Composed, typed, distributed daily reports and routine correspondences
- Collected and coordinated the flow of internal and external information
- Managed office equipment and office space
- Established the administrative work procedures for tracking staff's daily tasks
Passport Clerk Spanish English
OCEAN COUNTY CLERK
11.2006 - 07.2011
- Primary Responsibilities as a Passport Clerk
- Help the customers understand the requirements to apply for a US passport, help to translate when it was need it
- The responsibilities of a passport acceptance agent described include but are not limited to the following:
- Certifying the identity of each applicant
- Passport acceptance agents must certify that they have personally witnessed the applicant signing his or her application, and that the applicant has:
- Personally appeared
- Presented proper identification, as documented on the application;
- Submitted photographs that are a true likeness; and taken the oath administered by the acceptance agent
- Safeguarding passport application information under the Privacy
- Secondary Responsibilities as a Clerk:
- Answer phones and great clients warmly, assist in filing duties, compile financial records, reroute calls to appropriate people, answer inquiries about company, operate office machine, perform data entry, restock supply closet and also responsible of the swear in of new Notary Public for the State of New Jersey in Ocean County
Nautica Specialist
MACYS
11.2003 - 10.2005
- The responsibilities include greeting store patrons, providing product knowledge, directing customers to fitting rooms, and completing transactions on the cash register
- Primary job duties on the cash register include processing payments, applying coupons and promotional codes, issuing receipts and bagging items upon conclusion of transaction
- Follow all safety and lost prevention protocols as outlined by the corporate offices
Education
Law -
Jose Matias Delgado University
01.1999
High School Diploma -
Hermanas Somascas Institute
01.1995
Skills
- Bilingual Spanish-English
- Notary Public
- Customer service oriented
- Social media management
- Website management
- Proficient in Google Calendar
- Rental contract management
- Clerical work
- Critical thinking
- Multicultural sensitivity
- Problem solving
- Creativity
- Computer knowledge
- Discretion
- Caring
- Quick learning
- Relationship building and management
- Analytical thinking
Certification
Certified Notary Public
Languages
Spanish
Professional Working
Timeline
Financial Advisor
Hackensack Meridian Health
12.2023 - Current
Bilingual Parish Secretary
MOTHER OF MERCY PARISH
12.2015 - Current
Passport Clerk Spanish English
OCEAN COUNTY CLERK
11.2006 - 07.2011
Nautica Specialist
MACYS
11.2003 - 10.2005
High School Diploma -
Hermanas Somascas Institute
Law -
Jose Matias Delgado University
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