Linda Powell
Pembroke Pines,FL
Summary
Experienced with quality assurance and support processes. Utilizes problem-solving skills to identify and resolve issues efficiently. Track record of maintaining compliance and improving process workflows through effective communication and attention to detail.
Overview
13
13
years of professional experience
Work History
Senior Quality Support
Teva Pharmaceuticals
08.2018
Document Coordinator I
Teva Pharmaceuticals
10.2015 - 08.2018
- Assisted in FDA Audit back room staging area by taking files requested into the Audit room when needed
- Document Control SharePoint Request line supply scanned copies to the requestor of Raw Material, Batch, Packaging Records, Issue Document Number for Protocol’s, Report, Specs, BHT and APR annual product reviews.
Data Entry Clerk
Univita Health
04.2014 - 11.2014
- Data entry of new provider’s information
- Paper Filing of agency credentials, amendments, letters of agreement, liability insurance and State license paper and upload electronically into provider’s database.
Service Clerk III
City of Ft. Lauderdale
10.2013 - 04.2014
- Data entry and data processing for fax in application permits for electrical, mechanical and plumbing
- Managed account information of permits and plans
- General office tasks including faxing, emailing, scanning and attaching plan documents.
Customer Service Coordinator
ICORE Pharmacy (Division of Magellan Health)
11.2005 - 06.2013
- Scheduled Delivery of medication and supplies to patients in a timely manner
- Answered incoming calls giving customers quality service to handle their needs and questions
- Worked directly with Management and Compliance departments to obtain URAC accreditation.
Education
Early Childhood Care And Education Certification - Early Childhood Education
Sheridan Vocational School
5400 Sheridan St. Hollywood, FL. 3302108.1986
High School Diploma -
Cooper City High School
9401 Sterling Road, Cooper City FL. 3332806.1983
Skills
- Good communication skills
- Knowledge of Medical Terminology
- Efficient clerical experience in the medical industry
- Knowledge of URAC, HIPAA and PHI
- Experience in (EMR) Electronic Medical Records
- Attention to Detail and Organization skills
- Clerical experience in data entry, filing, copying, scanning, faxing
- Maintain a positive attitude in all situations
- MS Word, Excel, and MS Outlook
- Attention to Customer Service
- Maintain office supplies and place orders as needed for the department
- SAP
- Glorya
Curriculum Development
Workreferences
- Nirza Velez, Quality Assurance Manager, 754-971-6534
- Gislaine Wawa, Document Coordinator III (retired June 2018), 954-934-4501
- LaQuesta Pitts, QA Specialist Change Controls, 786-853-2682
- Delfin Lopez, Packaging Team Lead, 954-382-9746 or 954-914-2831 (7:00am and 3:30pm)
- Cheryl Felder, Permit Service Coordinator, 954-828-6612
- Eddie Cochrane, Supervisor, 954-918-3334
- Celia Overton, Co-worker, 954-612-9526
Timeline
Senior Quality Support
Teva Pharmaceuticals
08.2018
Document Coordinator I
Teva Pharmaceuticals
10.2015 - 08.2018
Data Entry Clerk
Univita Health
04.2014 - 11.2014
Service Clerk III
City of Ft. Lauderdale
10.2013 - 04.2014
Customer Service Coordinator
ICORE Pharmacy (Division of Magellan Health)
11.2005 - 06.2013
Early Childhood Care And Education Certification - Early Childhood Education
Sheridan Vocational School
High School Diploma -
Cooper City High School
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