Linda Ramos
Easton ,PA
Summary
Dynamic event planner of A Touch of Love and former owner of Sabor Criollo, skilled in client relationship building and problem-solving. Expert in orchestrating memorable events, enhancing customer satisfaction through meticulous planning and innovative entertainment options. Proven ability to negotiate favorable vendor contracts, driving operational efficiency and cost savings while fostering a collaborative team environment.
Diligent Supervisor with a solid background in organizing and executing memorable events. Successfully coordinated a variety of high-profile functions, ensuring client satisfaction and seamless operations. Demonstrated expertise in event planning and problem-solving, contributing to team success and client happiness.
Overview
26
26
years of professional experience
Work History
Party Professional
Self Employed
01.2000 - Current
- Designed and executed themed parties, ensuring alignment with client vision.
- Managed event logistics, coordinating vendors and schedules for seamless execution.
- Developed customized entertainment options to enhance guest experience.
- Trained and mentored junior staff on best practices in event management.
- Increased customer satisfaction through meticulous attention to detail and personalized event planning.
- Managed parties for diverse clientele, ensuring each event met specific client needs and preferences.
Store Owner
La Placita Bodega
01.2018 - 01.2020
- Managed daily operations, ensuring optimal inventory levels and efficient product placement.
- Developed strategic marketing plans to increase customer engagement and drive sales growth.
- Oversaw financial management, including budgeting, forecasting, and expense control measures.
- Implemented staff training programs to enhance service quality and operational efficiency.
- Established strong vendor relationships to negotiate favorable terms and ensure product availability.
- Led community outreach initiatives to strengthen brand presence and foster customer loyalty.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
- Developed and implemented marketing strategies to increase foot traffic and boost sales.
Restaurant Owner
Sabor Criollo
01.2012 - 01.2018
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Oversaw daily restaurant operations, ensuring compliance with health and safety regulations.
- Managed vendor relationships, negotiating contracts for supplies and services to optimize costs.
- Trained and mentored staff, fostering a collaborative team environment focused on excellence.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Oversaw food preparation and monitored safety protocols.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Store Owner
A Touch of Love
01.2006 - 01.2012
- Designed and executed themed parties, ensuring alignment with client vision.
- Produced concept plans for high-profile corporate meetings and events.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Analyzed event costs to identify areas of improvement and cost savings.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Developed detailed event reports, documenting all aspects of each event.
- Implemented feedback systems to improve service quality and client satisfaction.
- Oversaw budgeting processes, optimizing resource allocation for events.
Education
Associate of Science - Psychology
Essex County College
Newark, NJ 06-2017
Skills
- Organizational growth
- Stress management strategies
- Client relationship building
- Public speaking confidence
- Problem solving prowess
- Event planning expertise
- Conflict resolution techniques
- Social media promotion
- Party decoration artist
- Customer service
- Problem-solving
- Time management
- Decision-making
- Multitasking and organization
- Event setup and breakdown
- Hospitality management
- Pricing negotiation
- Fundraising events
Timeline
Store Owner
La Placita Bodega
01.2018 - 01.2020
Restaurant Owner
Sabor Criollo
01.2012 - 01.2018
Store Owner
A Touch of Love
01.2006 - 01.2012
Party Professional
Self Employed
01.2000 - Current
Associate of Science - Psychology
Essex County College