Organized and dedicated Administrative professional with proven track record of providing exceptional customer service in a fast-paced environment. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
29
29
years of professional experience
Work History
Administrative Assistant 3
Office of Superintendent of Public Instruction (OSPI)
03.2003 - Current
Review and edit forms, presentations, and office documents for program staff, including ADA compliance.
Serve as the website contributor for Assessment Development, coordinating with program staff on revising and redesigning webpages.
Arrange all travel logistics for staff and committee members.
Coordinate meetings, committee workshops, and conferences, including creating budget and cost estimates
Maintain office databases
Keep supervisor appraised of all urgent matters
Monitor department budget
Provide cost estimates for projects and conferences
Serves as the office point person.
Enhance office efficiency by streamlining administrative processes and implementing organizational systems.
Deliver excellent customer service through prompt responses to inquiries, addressing concerns effectively, and building strong relationships.
Assist in hiring and onboarding new employees, taking part in the interviewing and selection process, providing training, and coordinating schedules for smooth integration into the team.
Maintain confidentiality of sensitive information by adhering to agency privacy policies
Improve document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Work with other administrative staff on large projects.
Web Content Specialist (temporary Project)
Office Of Superintendent Of Public Instruction
09.2023 - 12.2023
Took part in the review of webpages during the transition to the new website platform, Drupal 9
Review and approve web requests from agency web contributors for accuracy and esthetics.
Troubleshoot problems with formatting
Secretary Senior
Office of Superintendent of Public Instruction (OSPI)
10.2000 - 03.2003
Coordinated monthly committee meetings
Arranged travel for project staff, consortium members, and consultants
Monitored project budget
Took meeting minutes for department meetings and monthly committee meetings
Created and edited correspondence
Processed forms for contract payments and committee travel reimbursements
Maintained office supplies
Created database for storing and accessing project artifacts
Assisted other departments with meeting and presentation preparations
Provided customer service through email and phone.
Production Associate / Lead
Rite Aid Product Recovery Center
01.1995 - 01.2000
Planned and implemented daily production schedule
Trained new employees on production software and procedures
Supervised 50+ employees daily
Researched discrepancies in product returns
Input data of incoming returns and daily production totals
Office of Superintendent of Public Instruction (OSPI)
03.2003 - Current
Secretary Senior
Office of Superintendent of Public Instruction (OSPI)
10.2000 - 03.2003
Production Associate / Lead
Rite Aid Product Recovery Center
01.1995 - 01.2000
Bachelor of Arts - Social Science
Southern Oregon University
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