Linda Reid
Loganville,Georgia
Summary
A driven and talented Clinical Research Professional with extensive data management experience. Seeking a challenging position in a research-oriented organization, where I can apply my knowledge and expertise as well as contribute to the organization as a whole.
Overview
20
20
years of professional experience
Work History
Clinical Research Data Supervisor
EMORY UNIVERSITY
Atlanta, Georgia
02.2022 - Current
- Provides onboarding, training, and quality assurance for Clinical Research Data Coordinators (CRDC).
- Oversee and provide daily supervision to Data Coordinators I and II.
- Responsible for double-data entry (DDE) and quality management of data entry for NCTN, IIT and sponsor clinical trials
- Oversee data inspections and audits in conjunction with clinical trial monitors, FDA inspectors, NCTN auditors, quality management teams, data safety and monitoring committees, and Emory CTAC.
- Ensures data system compliance by following the established guidelines of national regulatory authorities
- Responsibilities encompass all facets of clinical data management, which include the creation and collection of source documents, completion of case report forms, as well as tracking and reporting serious adverse events.
- Assist with the design, specification, and development of eCRFs for Investigator-Initiated Trials (IITs).
- Participate in study team meetings and update team members on protocol data management activities, such as data entry schedules, database lock dates, specific study requirements, and the management of queries.
- Collaborate with statisticians to develop appropriate statistical analysis plans based on collected data sets.
- Work with principal investigator and sponsors to facilitate daily trial activities and comply with research protocols.
Clinical Research Coordinator
EMORY UNIVERSITY
Atlanta, Georgia
01.2019 - 02.2022
- Work exclusively with NCTN-LAPS program
- Maintain data pertaining to research projects, complete source documents/case report forms
- Conduct chart review of various studies (SWOG, ECOG-ACRIN, and NRG) in preparation for site audits by reviewing the accuracy, completeness and timeliness of completed study related records, case report forms, and other documents
- Compare reported data with original source documents
- Verify protocol compliance (i.e
- Subject eligibility criteria and informed consent procedures); that only designated investigator (s) and/or appropriate clinical research staff are performing clinical trial functions
- Communicate any serious deficiencies noted during the review process to the appropriate parties.
Patient Care Coordinator
EMORY HEALTHCARE
Atlanta, Georgia
03.2018 - 01.2019
- Serve as primary point of contact for new and established patients and their families
- Work with patients and families to answer questions, provide emotional support, and resolve administrative issues
- Collaborate with nursing and physician teams to ensure appropriate appointments are secured in a timely matter
- Special Projects; VA and Pediatric scheduling and appointment coordinator
- Collect and scan all patient documents into PowerChart (EMR)
- Coordinate and consistently manage the patient care experience.
Patient Service Coordinator
EMORY HEALTHCARE
Atlanta, Georgia
03.2017 - 03.2018
- Review all appointments prior to patients' arrival for appropriateness and completeness
- Arrive patient appointments in IDX and present appropriate paperwork to patient
- Schedule all walk-in, add-on, and follow-up appointments and prepare necessary paperwork
- Register any new patients not pre-registered including those requiring specialized registration
- Verify and process referrals, authorizations, and links to appointment
- Schedule MRI's, scans, and labs as requested by department physicians.
Office Manager
GLOBAL NETWORK SOLUTIONS
Jefferson, Georgia
05.2015 - 01.2017
- Organize office operations such as scheduling meetings and appointments, maintaining filing systems, and payroll preparation
- Organize and coordinate office administration and procedures
- Record office expenditure and manage the budget
- Control accounts payable and accounts receivable
- Liaise with clients and other organizations.
Office Administrator
LONGLEAF HOSPICE
Covington, Georgia
05.2014 - 05.2016
- Complete daily updates to patient and clinician schedules
- Perform regular scheduling duties to maintain the EMR system such as automatic scheduler, recertification identification and maintenance
- Communicate with patients and respond to patient inquiries regarding their home care and/or hospice services
- Communicate with field staff.
Case Manager
SOUTHWEST KEY
Conyers, Georgia
08.2013 - 08.2014
- Conducted intake interviews and assessment of youth
- Conducted interviews of family members
- Collaborated with probation officers, school representatives and other key individuals in the community to support adolescents and their families
- Developed and maintained good relationships with agency and criminal justice staff
- Gathered information about offender's background by talking to offenders, their families and friends, and other people who have relevant information
- Demonstrated superior interpersonal skills and a passion to see youth succeed
- Informed offenders of requirements of conditional release.
Operations Clerk
WELLS FARGO
Atlanta, Georgia
07.2007 - 08.2013
- Processed cash and check deposits
- Fulfilled currency and coin orders through cash vault services
- Process items accurately and timely to meet daily deadlines
- Assisted in researching and resolving discrepancies
- Maintained confidentiality of bank records and client information.
Lead Teller
WELLS FARGO
Atlanta, Georgia
09.2004 - 07.2007
- Trained and developed incoming employees in customer service and banking procedures
- Took ownership of Teller journals and coached Tellers on identifying solutions
- Monitored and reviewed financial institution's security procedures and controlled access to vault
- Contributed to external and internal sales activities
- Handled all customer complaints and issues with high professional courtesy
- Identified and made sales referrals, cross-sold bank products and services.
Education
B.S - Human Services Management
University of Phoenix
A.A - Psychology
University of Phoenix
Skills
- Adaptive Learning Capacity
- Team Leadership Qualities
- Continuous Improvement Mindset
- Data management expertise
Additional Information
ACTIVITIES AND HONORS: The National Board for Certified Counselors, Inc. The National Organization for Human Services
Timeline
Clinical Research Data Supervisor
EMORY UNIVERSITY
02.2022 - Current
Clinical Research Coordinator
EMORY UNIVERSITY
01.2019 - 02.2022
Patient Care Coordinator
EMORY HEALTHCARE
03.2018 - 01.2019
Patient Service Coordinator
EMORY HEALTHCARE
03.2017 - 03.2018
Office Manager
GLOBAL NETWORK SOLUTIONS
05.2015 - 01.2017
Office Administrator
LONGLEAF HOSPICE
05.2014 - 05.2016
Case Manager
SOUTHWEST KEY
08.2013 - 08.2014
Operations Clerk
WELLS FARGO
07.2007 - 08.2013
Lead Teller
WELLS FARGO
09.2004 - 07.2007
B.S - Human Services Management
University of Phoenix
A.A - Psychology
University of Phoenix