Linda Riggins
Alexandria,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
16
16
years of professional experience
Work History
Student Transportation Specialist
Fairfax County Public Schools
08.2019 - Current
- Delivered personalized behavioral, and emotional support to individual students to enable positive outcomes.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Documented student behaviors to enable lead teacher to address pertinent issues.
- Inspected emergency equipment and verified safe working order for student and driver use.
- Assisted passengers with disabilities and other physical issues in boarding and exiting van to promote passenger safety.
- Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
- Assisted in maintaining van cleanliness with regular sanitizing and disinfecting.
- Completed pre-trip and post-trip vehicle inspections and documented info in vehicle logs.
- Operated CB radio
- Completed logbooks, incident reports and other daily paperwork.
- Identified appropriate travel routes in accordance with applicable traffic laws, regulations, protocols, and guidelines.
School Bus Attendant
Fairfax County Public Schools
03.2017 - 08.2019
- Supervised and assisted special-needs passengers, offering individual attention during transport.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Communicated with bus drivers and schools regarding route changes.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Assisted driver in monitoring and managing student behaviors to promote safety.
- Secured special seats and restraint devices used by students.
- Collaborated and communicated with school personnel, students and parents to maintain positive relationships.
- Kept student personal and medical information in strictest confidence.
- Calmed unruly students during bus rides and helped prevent repeated disruptions.
Tax Consultant
Self Employed
02.2016 - 05.2017
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
- Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
- Conducted reviews of internal tax documentation, reducing errors related to missed tax benefits.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Facilitated integration of modern tax software with client accounting software.
- Responded to inquiries from IRS and other tax authorities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
Assistant Office Manager
B & B Industries LLC/ Liberty Tax
01.2013 - 05.2016
- Responsible for aspects of office accounting, operations, and marketing.
- Researched IRS tax codes, forms, worksheets, and publications for accurate filing.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Scheduled initial and follow-up meetings with clients.
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
- Transferred and directed phone calls, guests, and mail to correct staff members.
- Monitored front areas so that questions could be promptly addressed.
Customer Service Administrator
Comprehensive Health Services
09.2011 - 08.2012
- Answered prompts from Medical Exam Tracking System (METS) to produce exam components.
- Assembled drug screen kits, phlebotomy kits, exam paperwork and instructions specific to the examinee.
- Managed the standard supplies that constitute the exam kits.
- Tracked and distributed exam results to assist medical review personnel.
- Filed, scanned, and retrieved exam results from LRON database.
- Served as back-up to Drug Screening department for routine administrative duties.
- Cross referenced electronic files for accurate examinee biographic information.
Tax Consultant
Gold Tax Service
01.2011 - 05.2011
- Interviewed clients to obtain additional information on taxable income, deductible expenses and allowances.
- Furnished taxpayers with sufficient information and advice to facilitate correct tax form completion.
- Used appropriate adjustments, deductions and credits to keep client's taxes to minimum.
- Checked data input and verified totals on forms prepared by others to detect errors in arithmetic, data entry or procedures.
Tax Preparer
Pro Tax
01.2009 - 05.2009
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
Tax Preparer
Liberty Tax Service
01.2008 - 05.2008
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Identified potential audit red flags to minimize risk of IRS audits.
- Maintained compliance by adhering to current tax laws and regulations.
- Developed tax plans and projections to help clients meet objectives.
Education
Accounting
University of The Potomac
Washington, DCSkills
- Documentation skills
- Safety standards
- Analytical and Critical Thinking
- Passenger safety
- Managing schedules
- Problem-Solving
- Written Communication
- Self-Motivated
- MS Office
- Data logging
- Project assistance
- Digital file organization
- Recordkeeping skills
- Workflow coordination
- Multitasking Abilities
- Excellent Communication
- Organization and Time Management
- Flexible and Adaptable
- Documentation
- Accounting principles
- Confidential Records Handling
Timeline
Student Transportation Specialist
Fairfax County Public Schools
08.2019 - Current
School Bus Attendant
Fairfax County Public Schools
03.2017 - 08.2019
Tax Consultant
Self Employed
02.2016 - 05.2017
Assistant Office Manager
B & B Industries LLC/ Liberty Tax
01.2013 - 05.2016
Customer Service Administrator
Comprehensive Health Services
09.2011 - 08.2012
Tax Consultant
Gold Tax Service
01.2011 - 05.2011
Tax Preparer
Pro Tax
01.2009 - 05.2009
Tax Preparer
Liberty Tax Service
01.2008 - 05.2008
Accounting
University of The Potomac
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