Summary
Overview
Work History
Education
Skills
Languages
Affiliations
References
Timeline
Generic

Linda Rodriguez

Green Bay,WI

Summary

Kind Caregiver with experience addressing physical and emotional needs. Familiar with scheduling and managing appointments, coordinating household support, and offering caring companionship. Well-organized with medications and physically fit to handle any client need.

Overview

11
11
years of professional experience

Work History

Caregiver

Lori Knapp Richland Inc
Prairie du Chien, Wisconsin
04.2023 - Current
  • Provided daily personal care and assistance to clients in their homes.
  • Assisted clients with meal preparation and dietary needs as required.
  • Administered medications according to prescribed schedules and guidelines.
  • Maintained clean and safe living environments for clients at all times.
  • Supported mobility and transportation for clients to appointments or activities.
  • Documented client progress and changes in health status accurately.
  • Communicated effectively with families about client needs and care plans.
  • Collaborated with healthcare professionals to ensure comprehensive client care.
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Improved patient outlook and daily living through compassionate care.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.

Customer Service Representative

Kohls Department Store
Ashwaubenon, Wisconsin
09.2015 - 05.2019
  • Assisted customers with product inquiries and provided guidance on store policies.
  • Processed transactions accurately using point-of-sale systems for various purchases.
  • Resolved customer complaints promptly, ensuring satisfaction and loyalty retention.

• Cashoffice

  • Maintained organized product displays and ensured merchandise was well-stocked.
  • Collaborated with team members to create a welcoming shopping environment.
  • Educated customers about promotions, sales, and loyalty programs effectively.
  • Trained new employees on customer service protocols and store operations.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Participated in inventory management by tracking stock levels and conducting audits.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Developed strong customer relationships to encourage repeat business.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Education

American Homeschooling
Green Bay, WI

Skills

  • Personal care
  • Medication management
  • Meal preparation
  • Client documentation
  • Speak/Write fluent English and Spanish

Languages

Spanish
Native/ Bilingual
A1
English
Native/ Bilingual
A1

Affiliations

  • I am a Jehovah Witness and I do a lot of volunteer work

References

References available upon request.

Timeline

Caregiver

Lori Knapp Richland Inc
04.2023 - Current

Customer Service Representative

Kohls Department Store
09.2015 - 05.2019

American Homeschooling
Linda Rodriguez