Linda Ronca
Gloversville,NY
Summary
Dedicated professional with extensive experience in Customer Service and Cash Handling. Expertise in efficient transaction processing, enhancing customer satisfaction, and maintaining compliance in fast-paced environments. Strong communication skills utilized to resolve issues promptly while managing multiple priorities effectively.
Overview
13
13
years of professional experience
Work History
Sales/Cashier
Ace Hardware
11.2023 - Current
- Enhanced customer satisfaction by efficiently processing transactions at point-of-sale.
- Facilitated product location for customers, improving overall shopping experiences.
- Maintained optimal inventory levels through effective restocking and management practices.
- Executed cash, credit, and check transactions accurately to minimize discrepancies.
- Utilized POS system for accurate order entry, payment processing, and receipt issuance.
- Monitored store activities to support loss prevention and report suspicious incidents.
Sales/Cashier
Ollies Bargain Outlet
05.2021 - 11.2022
- Resolved discrepancies by reconciling cash drawer at each shift's start and end.
- Ensured accurate cash drawer balancing, showcasing meticulous attention to detail.
- Organized and replenished merchandise for an appealing sales floor presentation.
- Processed returns and exchanges efficiently, adhering strictly to company policies.
- Executed cash, card, and check transactions for customer purchases with precision.
- Maintained cash handling accuracy while checking for counterfeit bills.
Receptionist
Razor Hair Salon
04.2021 - 05.2022
- Welcomed visitors and customers, providing knowledgeable and friendly assistance.
- Scheduled appointments, communicated with clients, and updated records efficiently.
- Maintained a clean reception area, ensuring a positive first impression.
- Protected client and company confidentiality, demonstrating trustworthiness and professionalism.
- Streamlined front desk operations by efficiently managing incoming calls and inquiries.
Radiologic Technologist
St. Mary Hospital
02.2019 - 04.2020
- Ensured high-quality diagnostic images through expert radiographic imaging procedures.
- Collaborated with physicians to identify optimal imaging techniques for patient needs.
- Maintained radiology equipment, consistently following strict safety protocols and guidelines.
- Trained new staff on imaging protocols and adherence to safety standards.
- Produced diagnostic images and films using advanced radiologic equipment techniques.
- Upheld a safe working environment by strictly adhering to radiation safety guidelines.
Radiologic Technologist
Venice Regional Bayfront Health
03.2013 - 10.2018
- Enhanced patient comfort during procedures with effective reassurance and support.
- Elevated patient experience through compassionate communication and attention to detail.
- Trained new Radiologic Technologists on policies, procedures, and patient care best practices.
- Captured diagnostic images at operating rooms, emergency rooms, and patients' bedsides.
- Optimized patient care by performing diagnostic imaging procedures efficiently and accurately.
- Maintained compliance with regulations by documenting and following established protocols.
Education
Associate of Applied Science - Radiologic Technology
Hudson Valley Community College
Troy, New York, NYSkills
- Reliability and punctuality
- Customer engagement
- Cash handling accuracy
- Patience and empathy
- Honest and dependable
- Customer satisfaction
- Cooperative attitude
- Active listening
- Organizational skills
- Customer service excellence
Timeline
Sales/Cashier
Ace Hardware
11.2023 - Current
Sales/Cashier
Ollies Bargain Outlet
05.2021 - 11.2022
Receptionist
Razor Hair Salon
04.2021 - 05.2022
Radiologic Technologist
St. Mary Hospital
02.2019 - 04.2020
Radiologic Technologist
Venice Regional Bayfront Health
03.2013 - 10.2018
Associate of Applied Science - Radiologic Technology
Hudson Valley Community College