Summary
Overview
Work History
Education
Skills
Timeline
Generic

Linda Ross

Midland,TX

Summary

Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

General Manager

Schlotzsky's Deli
02.2018 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Assistant Manager

Dollar Tree Stores
03.2014 - 01.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Overnight Stocker

Walmart
05.2008 - 08.2014
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Inspected floor displays, noted missing items, and immediately replenished merchandise.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.

Education

Associate of Applied Science - Autobody Repair

Midland College
Midland, TX
05.2005

Skills

  • Operations Oversight
  • Distribution Management
  • Contract Negotiations
  • Expense Control
  • Branding
  • Supply Chain Management
  • Loss Prevention
  • Workflow Planning

Timeline

General Manager

Schlotzsky's Deli
02.2018 - Current

Assistant Manager

Dollar Tree Stores
03.2014 - 01.2018

Overnight Stocker

Walmart
05.2008 - 08.2014

Associate of Applied Science - Autobody Repair

Midland College

Similar Profiles

CREATE PROFILE
Linda Ross