Summary
Overview
Work History
Education
Skills
Timeline
Generic
LINDA RUGGIERO

LINDA RUGGIERO

Chandler,AZ

Summary

Experienced Office Operations Manager and Administrative professional with over 20 years of experience in overseeing a wide variety of essential functions in bustling businesses. Analytical in optimizing productivity, efficiency and service quality across various offices and diverse environments. Highly organized with strengths in prioritizing tasks and meeting deadlines.

Overview

26
26
years of professional experience

Work History

Executive Assistant/Account Manager

Flower Scientific Labs/RK Clinical Solutions
02.2021 - 01.2024

Served as right-hand support person to CEO. Represented the company in all business dealings with employees, clients, vendors, and patients while maintaining strict confidentiality

  • Completed and submitted certification packet to WBENC (Women's Business Council West) and WOSB (Women Owned Small Business)-Obtained both certifications October 2021
  • Managed accounts payable, accounts receivable, payroll.
  • Bookkeeper and coordination with company accountant
  • Managed maintenance and continuation of company contracts for goods and services.
  • Organized and maintain all company documents, files, and records for HIPAA compliance
  • Coordinated with health insurance companies and medical billing service to provide requested patient information
  • Managed onboarding for all new hires
  • Ensure that all necessary paperwork is received and properly completed for all new accounts and set up accounts in laboratory software systems.
  • Maintained business licenses in the states where the company operates.
  • Assisted in designing the company marketing materials with CEO and graphic designer.
  • Managed employee annual required training.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Ensure smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.

Office Operations Manager/Executive Assistant

Guided Therapy Systems, LLC-Medical Device
05.2012 - 12.2021

Acted as direct support person to CEO, COO, and a European sales team of seven. Managed all the details in the operations of both a domestic and international company.

  • Launched a company in the United Kingdom with all the financial and legal obligations it entailed.
  • Collaborated with outside attorneys and accountants for US and UK companies.
  • Set up and managed QuickBooks for US and UK companies.
  • Accounts payable, accounts receivable, payroll for US and UK companies.
  • Orchestrated the sale and shipments of Ultrasound medical devices throughout Europe.
  • Coordinate all logistics for domestic and international travel for CEO and COO
  • Collaborate with company patent attorneys to manage and maintain a docket of over 200 patents and patent applications
  • Set up an in-house patent docketing system to track all patents and patent applications
  • Organized and maintained all company documents, files, and records.
  • Coordinated meetings domestically and globally.
  • Submitted publications to medical journals on behalf of CEO.
  • Prepared PowerPoint presentations and posters for medical conferences.
  • Managed company P & L and Balance Sheet.

Office Manager

Element Restoration
11.2010 - 11.2011
  • Applied for and received the company Lead Abatement license from the EPA
  • Completed and submitted certification packets to: ADOT-for DBE Certification-Obtained Certification-June 11, 2011 WBENC- (Women's Business Council West)-Obtained certification July 1, 2011
  • Transferred payroll from an outside payroll service to QuickBooks
  • Paid a team of 15 employees bi-weekly
  • Accounts payable, accounts receivable and collections.
  • Streamlined office operations by implementing efficient filing systems and organizational strategies.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.

Executive Assistant/Office Manager

Argus Contracting
04.1998 - 08.2010
  • Invoiced and collected over $6 million in revenue a year
  • Received outstanding collections awards six years in a row
  • Payroll for over 75 employees-both union and non-union
  • Tracked all contracts for renewal and compliance
  • Established project close-out paperwork system that is utilized by the entire company
  • Prepared detailed qualification packets that enabled the company to establish major contracts with: City of Phoenix, State of Arizona, Maricopa County and Pulte Homes.
  • Improved office efficiency by implementing new filing systems and document management processes.

Education

Bachelor's Degree - Textile Management and Marketing

Thomas Jefferson University (formerly Philadelphia College of Textiles and Sciences)

Skills

  • Operations and Administrative Experience
  • Excellent writing skills and business communication
  • Strong analytical and organizational skills
  • Scheduling and calendar management
  • Microsoft Office
  • Expense Reporting

Timeline

Executive Assistant/Account Manager

Flower Scientific Labs/RK Clinical Solutions
02.2021 - 01.2024

Office Operations Manager/Executive Assistant

Guided Therapy Systems, LLC-Medical Device
05.2012 - 12.2021

Office Manager

Element Restoration
11.2010 - 11.2011

Executive Assistant/Office Manager

Argus Contracting
04.1998 - 08.2010

Bachelor's Degree - Textile Management and Marketing

Thomas Jefferson University (formerly Philadelphia College of Textiles and Sciences)
LINDA RUGGIERO