Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Linda Salas

Fresno,CA

Summary

Driven and accomplished professional with a robust background in administrative and customer service roles, notably at MEH Global, LLC. Excelled in database management and meeting planning, enhancing office efficiency and client satisfaction. Demonstrated exceptional organizational skills and a proactive approach, significantly improving workflow and operational standards.

Overview

16
16
years of professional experience

Work History

Office Assistant

MEH Global, LLC
10.2023 - 02.2024
  • Prepared and edited documents to produce precise, accurate and professional communication.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Utilized office management software to record and track customer information.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Monitored and tracked budgets and expenses.
  • Coordinated and scheduled meetings and appointments.
  • Input data into spreadsheets and databases.
  • Supported staff on special assignments and ad hoc projects.
  • Reviewed files, records and other documents to obtain information to respond to requests.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Receptionist

Facelogic Spa
08.2022 - 06.2023
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Maintained confidentiality of information regarding clients and company.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Assisted with onboarding new clients and securing paperwork completion.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Organized, maintained and updated information in computer databases.
  • Collected [Type] payments, processed transactions and updated relevant records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
  • Scheduled office meetings and client appointments for staff teams.

Receptionist/Esthetics Instructor

Lyle's College of Beauty
02.2023 - 05.2023
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Recruited clients for students to get practical experience.
  • Followed [State] curriculum accurately with detailed lesson plans.
  • Supervised and monitored students' use of tools and equipment.
  • Observed and evaluated students' work to determine progress, provide feedback, and make suggestions for improvement.
  • Provided instructional handouts, texts, audiovisual aids and other materials to facilitate learning.
  • Maintained laboratory with equipment, tools and supplies to meet course needs.
  • Engaged students in academic and practical conversations that elicited critical thinking, creativity, collaboration and communication.
  • Kept updated with developments in subject area curriculum, technical, and career trends and teaching resources and methods.

Cook/Cashier

Mountain Mike's Pizza
01.2021 - 04.2021
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Communicated closely with servers to fully understand special orders for customers.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.

Dispatcher

Nth Connect Telecom
06.2008 - 10.2009
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Analyzed customer feedback and provided solutions to improve customer service.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
  • Facilitated communications between customers and field personnel to answer questions or resolve concerns.

Education

Associate of Arts - Accounting

Fresno City College
Fresno, CA
08.2025

Office Assistant Certificate - Office Assistant

Fresno Adult School
Fresno, CA
09.2023

High School Diploma -

Herbert Hoover High School
Fresno, CA
06.2003

Skills

  • Meeting planning
  • Database Management
  • Invoice Processing
  • Mail handling
  • Customer Service
  • Spreadsheet Management
  • Administrative Support
  • File Organization
  • Quickbooks
  • Valid Driver's License
  • Excel spreadsheets
  • Presentation Preparation
  • Scheduling Meetings
  • Payment Processing
  • Front Office Management
  • Appointment Scheduling

Accomplishments

Deans List

3.5 GPA

Timeline

Office Assistant

MEH Global, LLC
10.2023 - 02.2024

Receptionist/Esthetics Instructor

Lyle's College of Beauty
02.2023 - 05.2023

Receptionist

Facelogic Spa
08.2022 - 06.2023

Cook/Cashier

Mountain Mike's Pizza
01.2021 - 04.2021

Dispatcher

Nth Connect Telecom
06.2008 - 10.2009

Associate of Arts - Accounting

Fresno City College

Office Assistant Certificate - Office Assistant

Fresno Adult School

High School Diploma -

Herbert Hoover High School
Linda Salas